TS 859 Pro+ - Lost files...

[Laserphile007]

I recently experienced a power outage which made my mapped network drives on my NAS disappear. I was also unable to log I to my NAS, even when resetting password with a pin. Soo.....I searched online and found the following tutorials which I followed...

1. I shh I to my NAS and reset to factory defaults. This included turning NAS off, removing drives carefully...restarting with no drives, updating firmware etc.

2. I then carefully placed each drive 1 through 8 back into same bay (no mixing up) and waited for green lights and everything to come alive again.

3. I carefully followed instructions re NOT selecting the re-initializing button and therefore erasing data....

BUT...even after doing all this I cannot see any data at all....and when I log into the NAS, while all drives are showing as OK and healthy, they say they are UNMOUNTED.

I have over 10yrs of family movies, kids photos etc. Any help would be incredibly well received.

[Toxic17]

you'll probably need to recreate the share folders then you'll see the files.

[Toxic17]

to be clear on this... you are using recommended drives like the HGST or WD-Red?

To be clear on this, the Power outage more than likely damaged his RAID. Having a UPS backup would have saved the user having this issue in the first place.