HBS3 Stopped working

Backup, Restore, Netbak Replicator, Cloud Storage Services
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gregeeh
Getting the hang of things
Posts: 80
Joined: Thu Nov 23, 2017 10:27 am
Location: Sydney, Australia

HBS3 Stopped working

Post by gregeeh »

Hi all,

TS-128A, HBS3 17.2.0726, QTS 4.5.4.1741

I've been using HBS3 for sometimes now to backup to my nextcloud server via WebDAV and it's been working fine. Recently it has stopped working stating the following in the report;

App Name: Hybrid Backup Sync
Category: Job Status
Message: [Hybrid Backup Sync] Failed to complete Sync job: "Daily Mirror to Seedhost". Failed to connect to cloud storage service after multiple attempts. Check network settings.


The logs don't show much more detail:

Code: Select all

3532,  0,2021-09-17,11:57:05,admin,192.168.10.13,localhost,[Hybrid Backup Sync] Modified storage: Seedhost., 57,1631843825,A200,Hybrid Backup Sync,C004,Storage Space,
3533,  0,2021-09-17,11:59:05,admin,192.168.10.13,localhost,[Hybrid Backup Sync] Modified Sync job: "Daily Mirror to Seedhost".,  5,1631843945,A200,Hybrid Backup Sync,C001,Job Management,
3534,  0,2021-09-17,11:59:17,System,127.0.0.1,localhost,[Hybrid Backup Sync] Started Sync job: "Daily Mirror to Seedhost".,  8,1631843957,A200,Hybrid Backup Sync,C002,Job Status,
3535,  2,2021-09-17,12:42:02,System,127.0.0.1,localhost,[Hybrid Backup Sync] Failed to complete Sync job: "Daily Mirror to Seedhost". Failed to connect to cloud storage service after multiple attempts. Check network settings., 40,1631846522,A200,Hybrid Backup Sync,C002,Job Status,
3536,  2,2021-09-17,12:42:03,System,127.0.0.1,localhost,[Hybrid Backup Sync] Failed to complete Sync job: "Daily Mirror to Seedhost". Failed to connect to cloud storage service after multiple attempts. Check network settings., 40,1631846523,A200,Hybrid Backup Sync,C002,Job Status,
Done. Return value is 0
The process gets to 5% and then stays there for about 30 mins until it stops. It has to be connecting to NextCloud as it gets to the 5% stage.

Any thoughts appreciated.

TIA


EDIT: Watching the Job Run Status it fails when copying a 7.12GB file from NAS to NextCloud. Is there some sort of max file size WebDav can copy or Nextcloud receive via WebDav?
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