NAS reset when downloading

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jp.chenel
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NAS reset when downloading

Postby jp.chenel » Sun Aug 13, 2017 6:56 am

Hi,

I have a TS-231 with last firmware (4.3.3.0262).

When I start a new download or few, using the app Download Station with web interface (http://192.168.1.x:8080/downloadstation/), the NAS reset itself. It reboot, and when rebooting is complete, I've a warning message that say "the system was not shut down properly last time", and "the file system is not clean". No other message in the system log's.

It occurs when the system is up and running since few days/weeks and also when the system is freshly started.

Disk are HGST HDN724040ALE640 (SATA) 4TB, 1 year of use.

I think this problem occurs since the update to QTA 4.3.
FTP, Web and SQL services are also running.

Thank for your help.

Toxic17
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Re: NAS reset when downloading

Postby Toxic17 » Sun Aug 13, 2017 8:29 am

jp.chenel wrote:I think this problem occurs since the update to QTA 4.3.


best to contact QNAP then. https://helpdesk.qnap.com/index.php?/Tickets/Submit
Regards Simon

QTS 4.3/4.2 MANUAL

Submit a ticket - QNAP Helpdesk
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Intel NUC DN2820FYKH - Debian 9.1 Stretch - CumulusMX 3.0.0 Build 3043
NAS: TS-459 Pro-2G 4.2.6 Build 20170729 - TVS-463/QM2-2P 4.3.3.0262 - TS-121 4.3.3.0262 - APC Back-UPS ES 700G
QPKG's: TwonkyMedia 8.4.1 - QApache 2.4.27.718 - QSonarr 2.0.0.4949 - QNBZGet 19.1 - phpMyAdmin v4.7.3 - Piwigo 2.9.1 - Qmono 4.8.1.0
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