Download Station update to 5.7.0 has truncated all my seeding files to 0B

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maxmalkav
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Download Station update to 5.7.0 has truncated all my seeding files to 0B

Post by maxmalkav » Tue Oct 20, 2020 2:25 am

I have updated Download Station to version 5.7.0 today and it has basically truncated to 0 B all the files I was still seeding.

Those files that were downloaded with the Download Station but were not seeding anymore are fine.

My NAS is a TS-431P2.

I'm really upset with the situation.

Pleuris
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Re: Download Station update to 5.7.0 has truncated all my seeding files to 0B

Post by Pleuris » Wed Oct 21, 2020 7:04 pm

I'm also having strange problems after the update.

My qnap shuts down every night (intentionally). But the first day after the update the downloads wouldn't resume. Rebooted the device and everything worked again. The second day several downloads went from 60% downloaded back to 8. Today ownload station froze completely. Nothing can be added or deleted. Tried to stop the app. It normally takes a few minutes. After 15 I gave up. Once again rebooted the device. It takes a very long time to reboot. Now once more, downloads failed and had to restart them from 0 :s

TheUnshavenOne
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Re: Download Station update to 5.7.0 has truncated all my seeding files to 0B

Post by TheUnshavenOne » Mon Oct 26, 2020 2:30 am

I had the same issue, and had to redownload all of the files that I was seeding.

On top of that, since the update, any files that are downloading or seeding are prone to "resetting" themselves. The download will restart from 0%, ignoring any previous progress. Even more annoyingly, files that have already downloaded and are seeding will start from a 0% download again as well. If I keep an eye on the progress while Download Station is running, this problem presents with a "The service has stopped" popup in the bottom right corner of the window right before all progress is reset. It can happen as often as every few minutes, making trying to finish a download an aggravating task, and requiring me to stop the task and not let it seed to avoid losing all progress.

s_le_nas
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Re: Download Station update to 5.7.0 has truncated all my seeding files to 0B

Post by s_le_nas » Tue Oct 27, 2020 5:32 am

+1! I left some 20ish GB files downloading last night, they are all reaching ~60% and resetting. I'm around 1 TB downloaded now, WAY higher than the sum of all the downloads, and it all comes from the truncated progress I believe.

vincenzov72
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Re: Download Station update to 5.7.0 has truncated all my seeding files to 0B

Post by vincenzov72 » Sat Oct 31, 2020 5:57 pm

I started downloading 3 torrents I went from 10% to 0 ..... and it always does

erminio
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Re: Download Station update to 5.7.0 has truncated all my seeding files to 0B

Post by erminio » Sat Oct 31, 2020 7:26 pm

More:when download is competed,it starts a second download of the same torrent.You ca find 2 files ,one in the download folder and another in the subfolder admin

Inviato dal mio SM-T810 utilizzando Tapatalk


Kngstnguy
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Re: Download Station update to 5.7.0 has truncated all my seeding files to 0B

Post by Kngstnguy » Thu Nov 05, 2020 1:48 am

Has anyone got an update from Help Desk on this? I upgraded to the version 5.7.0 and had this happen as well - regretting the update now!

I haven't seen a further update to the app in the App Centeryet.

fgardel
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Re: Download Station update to 5.7.0 has truncated all my seeding files to 0B

Post by fgardel » Tue Nov 10, 2020 7:07 pm

The bug has been reported NEARLY A MONTH AGO (october 19) and download station keeps resetting downloads to 0% and redownloading again... seems like it's not important to QNAP.

i'm starting to send a daily tweet to QNAP alerting the future home users, so they can rethink buying QNAP or other brands... maybe if the loose sales, they start taking this things more seriously.

Any help with this will be apreciated.

Thanks.

fgardel
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Re: Download Station update to 5.7.0 has truncated all my seeding files to 0B

Post by fgardel » Wed Nov 11, 2020 8:35 pm

Opened a ticket with synology... by the way, they say that it's not confirmed as a BUG, and this forum is not adequate to report this things (?????).

I am doing a daily retweet with this BUG.... if anyone can retweet i think the solution will arribe faster -> https://twitter.com/felixgardel/status/ ... 3157060608

Thanks

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dolbyman
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Location: Vancouver BC , Canada

Re: Download Station update to 5.7.0 has truncated all my seeding files to 0B

Post by dolbyman » Wed Nov 11, 2020 8:55 pm

Why would you open a ticket with Syno for that?..kinda the wrong manufacturer

fgardel
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Re: Download Station update to 5.7.0 has truncated all my seeding files to 0B

Post by fgardel » Thu Nov 12, 2020 12:18 am

upps.... sorry... QNAP...

NetworkStorage
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Re: Download Station update to 5.7.0 has truncated all my seeding files to 0B

Post by NetworkStorage » Fri Nov 20, 2020 6:56 pm

I also opened a ticket with Qnap support on October 24 because I also experienced Download Station resetting running downloads to 0% and all the other stuff described in this topic.
Because Download Station is unusable at this point I started looking for an alternative way to download torrents on and by my Qnap. After some fiddling around I was able to create a working Transmission+OpenVPN docker container (the one created by Haugene on DockerHub). I used Container Station and not SSH to create it. When you use QVPN you do need some SSH magic because you need to kill a Qnap process that actively hunts for other OpenVPN instances (outside of QVPN) and kills them. If anyone is interested I can write a little manual on how I managed this.

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