[ STICKY ] Reviving Your Download Station

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9812713
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Joined: Thu Sep 20, 2007 6:34 am
Location: Brantford, Ontario, Canada

[ STICKY ] Reviving Your Download Station

Post by 9812713 » Sun Mar 23, 2008 9:36 am

Symptoms:
You are unable to access or append any downloads to your download station, because you see the " Please Wait " and your download list never shows up. Also if you were to login to your Administration page _> Systems Logs _> System Event Logs you will see the "btd" service restarting, and failing.

Downloading Putty ( SSH / Telnet Client)
Open up a new browser window / tab, and go to http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html
Download the "putty.exe" file.

Enabling Remote Login:
First login to your NAS ( http://IP_OF_YOUR_NAS:8080 )
Click in Administration _> System Tools _> Remote Login
Enable Telnet or SSH. ( ssh is more secure )

Click Apply.

Connecting to your NAS via SSH / Telnet:
Open up the putty application I got you to download, no installation required.
Type in the IP of your NAS, and use the radio buttons to select your protocol, SSH is default, or choose Telnet.
Note: if you choose to use telnet, you must use the port 13131 in putty, unless you changed this port as well.
Note: if you choose to use SSH, you will have to accept the security certificate.

After all that, you should see a prompt for " Login as: " use your admin username and password, as setup at installation time.

-- Now.. Here is the fun part. --

Part 1: Use the following commands to Save the .torrent files and a copy of your download list.

All text starting with # indicates a note, to tell you what the command will do.

Code: Select all

    # Makes a Directory called torrent, under the your /Public share
    mkdir /share/Public/torrent

    # copies the downloadlist file to the folder we created.
    cp /etc/config/downloadlist /share/Public/torrent/downloadlist

    # takes you to where all your torrent files are "saved"; this will also contain the completed, paused, and finished torrents.
    cd /mnt/HDA_ROOT/.config/torrent/torrent

    # copied them into the folder /share/torrent
    cp * /share/Public/torrent


Verify the following:
1: Access the Public Share /Public
2: the downloadlist , and torrent files should be in here.

Part 2: Delete the download list and restarting the Download Station

Code: Select all

   # Removes the torrent download list
    rm /etc/config/downloadlist

    #restarts the Bittorrent engine:
    /etc/init.d/btd.sh restart


Once this is completed you should be able to access the download manger / torrents again.

If you remember what you had downloading, requeue them .. or refer to the /Public/torrent/downloadlist for all the files you had
[run]ing, [pause]d and [finish]ed torrent files == The downloadlist will look all scrambled, so you may have to use vi, in your ssh / telnet session.

Sample: from telnet / ssh

Code: Select all

vi /share/Public/torrent/downloadlist


- Write down the files that had "run" and "pause" identified.
- use your cursor to nagivagate
- when done .. hit the "esc" key twice .. then :q ( esc cancels a current input commend, and :q quits vi ..

Hope this helps you out.
Wil.

Edit: Made minor typo.
Last edited by 9812713 on Sun Mar 23, 2008 9:44 pm, edited 1 time in total.

hyuga
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Posts: 5
Joined: Sun Mar 09, 2008 10:21 pm

Re: [ STICKY ] Reviving Your Download Station

Post by hyuga » Mon Mar 24, 2008 4:05 pm

Seems that requires a certain level of technical.

Just wanna know - is that a must have problem (of the download station)
if i upgrade my TS-109 firmware to v2.0.0build 0319???

I have use it for 4 months....but still getting rid of using the BT station......as it's always,,,,0kb/s....
i heard many replies that v2.0 make the download much better.....

but i'm now still using 1.5 (come with my package).....

Just considering to upgrade or not....

9812713
Know my way around
Posts: 156
Joined: Thu Sep 20, 2007 6:34 am
Location: Brantford, Ontario, Canada

Re: [ STICKY ] Reviving Your Download Station

Post by 9812713 » Mon Mar 24, 2008 4:25 pm

Hi hyuga,

The guide is pretty straight forward. There still seems to be some Torrent bugs that hang the system up, and so far this guide is the easiest way to band-aid the Torrent engine hangs.

Although it appears to be pretty complex in the delivery (tutorial if you will) There have been some speed increases with Torrents, but from my knowledge so far, with this latest firmware, torrent appear to FREEZE themselves, and require some interaction.

So my advice to you, if things are working. wait until the Official version comes out :)
W.

hyuga
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Posts: 5
Joined: Sun Mar 09, 2008 10:21 pm

Re: [ STICKY ] Reviving Your Download Station

Post by hyuga » Mon Mar 24, 2008 7:21 pm

...okay....hope it would release soon then...

majorn
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Joined: Thu Mar 20, 2008 9:53 pm

Re: [ STICKY ] Reviving Your Download Station

Post by majorn » Wed Mar 26, 2008 9:52 pm

Tanks a lot Wil, works perfect for me :D

thinclient
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Joined: Thu Mar 27, 2008 5:29 pm

Re: [ STICKY ] Reviving Your Download Station

Post by thinclient » Fri Mar 28, 2008 12:23 am

Very useful information. Thanks

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Boggle
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Posts: 37
Joined: Sun Nov 11, 2007 4:00 pm
Location: UK

Re: [ STICKY ] Reviving Your Download Station

Post by Boggle » Fri Mar 28, 2008 2:07 am

Thanks for the tip 9812713, it has helped me out on 3 occasions today :(

I've been using the new BT client since its first beta and have had no problems like this until today (symptoms as described by the OP).

I'm using Version 2.0.1 build 0319T and would consider this to be a significant issue that should be investigated & fixed before a final release.
Boggle

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QNAPIvan
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Joined: Mon Jul 02, 2007 4:03 pm

Re: [ STICKY ] Reviving Your Download Station

Post by QNAPIvan » Sat May 03, 2008 5:28 pm

We received some users reporting the download list stuck/hang issue. We are working on a fix now.
Please refer to 9812713's post for short-term workaround solution.
Sorry for inconvenience.

Cheers,
________________________________________
Product Marketing Director
USA Online Support: http://www.qnap.com/i/useng/before_buy/con_show.php?op=showone&cid=2
Support email: q_supportus@qnap.com
USA Technical Support: +1 909 595 2782

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