Problems accessing Virtualisation Server via iOS

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cclerici
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Problems accessing Virtualisation Server via iOS

Postby cclerici » Thu May 04, 2017 3:56 am

Hello,
I have a Qnap TS-251, running FW 4.3.3.0154 Build 20170413.
While i always used virtualisation server from my iPhone or iPad, after the last firmware update i get a strange error preventing me t o access the virtualisation server window and the console itself.
While accessing the Virtualisation Station 3 via Safari, I get an error ("Check secure connection") requesting me to add a QNAP NAS certificate to safe certificates in Safari. (Sorry if i don't copy here the exact wording as i use Safari in Italian). There's also a procedure to follow to do that, but apparently is for Safari on a desktop environment, not iOS.
So basically i cannot use Virtualisation Station via iOS Safari.
Can anyone reproduce that and help me sorting that out?
Thank,
Carlo

dolbyman
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Re: Problems accessing Virtualisation Server via iOS

Postby dolbyman » Thu May 04, 2017 4:18 am


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Trexx
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Re: Problems accessing Virtualisation Server via iOS

Postby Trexx » Thu May 04, 2017 4:28 am

What happens is you try accessing via Chrome on IOS?
Paul

Model: TS-877-1600 FW: 4.3.5.x
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Model: TVS-673 32GB FW: 4.3.5.x Test/Backup Box
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cclerici
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Re: Problems accessing Virtualisation Server via iOS

Postby cclerici » Thu May 04, 2017 5:27 am

@dolbyman: Thanks, I am going to try that.
@Trexx: it actually works fine. That's a nice workaround for the moment, but I would prefer to use safari.

cclerici
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Re: Problems accessing Virtualisation Server via iOS

Postby cclerici » Thu May 04, 2017 2:05 pm

On a side note: also since last firmware upgrade i see the https connection to the NAS dashboard as not secure (both with Chrome or Safari, both mobile or PC) : why is that?
Thank you again.
Carlo

dolbyman
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Re: Problems accessing Virtualisation Server via iOS

Postby dolbyman » Thu May 04, 2017 10:42 pm

did you purchase a ssl cert ?
and/or are you accessing the nas via ip

cclerici
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Re: Problems accessing Virtualisation Server via iOS

Postby cclerici » Fri May 05, 2017 3:33 am

No, should I purchase a certificate? Why should I do that as the connection was secure before the firmware upgrade?

dolbyman
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Re: Problems accessing Virtualisation Server via iOS

Postby dolbyman » Fri May 05, 2017 3:58 am

the connection is still secure but cannot be verified due to the fact that the certificate was not issued by a trusted source

and on top of that if you go to your private IP address range or NAS name, nobody would give you a SSSL cert for that

example:
you could get a SSL cert for https://yournas.myqnapcloud.com or https://whateverdomain.com

But not for
https://192.168.10.10 or https://QNAPNAS (but all browsers should allow to add exceptions for those so they stop bugging you about it)

cclerici
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Re: Problems accessing Virtualisation Server via iOS

Postby cclerici » Sat May 06, 2017 6:30 pm

Crystal clear. Thank you very much.

SageCloud
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Re: Problems accessing Virtualisation Server via iOS

Postby SageCloud » Sat Sep 08, 2018 12:00 am

dolbyman wrote:see if that one helps

https://support.securly.com/hc/en-us/ar ... lly-to-iOS


Just wanted to let people know, this will not work anymore.
Thanks for the suggestion though.


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