Qfile Is No Longer Able To Connect

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Jamil
Getting the hang of things
Posts: 99
Joined: Fri Oct 29, 2010 8:09 am

Qfile Is No Longer Able To Connect

Post by Jamil » Sun May 08, 2022 9:57 pm

I got a new Samsung Galaxy Tab S7, I then install qfile to get to movies stored on my NAS. However, I cannot connect to it at all using the correct login and password.

It shows:

Connection Failed

Check your connection settings of your QNAP and mobile device and try again.
Or, the QNAP device may not support this application.

I know I was successful with this app on my phone in the past. I tried it again on my phone to now see the same message for it.

Does qfile still work under Android?

Turbo_112
Starting out
Posts: 19
Joined: Wed May 07, 2014 2:26 am
Location: The Netherlands

Re: Qfile Is No Longer Able To Connect

Post by Turbo_112 » Sun May 08, 2022 10:32 pm

Qfile on my Android Tablet works. Tested one minute ago.

Can you connect your Nas with Qmanager ?

Jamil
Getting the hang of things
Posts: 99
Joined: Fri Oct 29, 2010 8:09 am

Re: Qfile Is No Longer Able To Connect

Post by Jamil » Sun May 08, 2022 11:13 pm

I just installed qmanager on my phone to see the same connection failure.

I figured out the issue.

I used to be able to login using admin account, and I did this for qfile in the last. It looks like QNAP changed this to disallow admin from logging into mobile apps. This was never a problem in the past, but now it will not work.

I used my personal account instead of admin to login with no issue.

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