Xiaomi Mi 11 can not connect nas

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szalaib
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Xiaomi Mi 11 can not connect nas

Post by szalaib » Fri Oct 21, 2022 1:09 am

Hi,

My wife has a new Xiaomi Mi 11 Lite NE phone, and can not reach the nas (watching Plex movies). I downloaded an app Network Analyzer, which can scan the local network, but except of the router, and some mobile devices, didn't find the nas' ip address.
Any idea why? Is there a setting on Android I should check? (I'm an iPhone guy have few experience with Android).
My setup:
TS-251+
Fw: QTS 5.0.1.2173

Thank you

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dolbyman
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Re: Xiaomi Mi 11 can not connect nas

Post by dolbyman » Fri Oct 21, 2022 1:16 am

Does Plex work from any other device ? .. how are they configured ?

szalaib
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Re: Xiaomi Mi 11 can not connect nas

Post by szalaib » Fri Oct 21, 2022 1:24 am

dolbyman wrote:
Fri Oct 21, 2022 1:16 am
Does Plex work from any other device ? .. how are they configured ?
Yes. My Macbook Pro and iPhone, Samsung TV (LAN), Samsung Tab S2 can reach Plex and get stream of it.
Just installed Plex, entered the four digit code, and no special settings applied. No remote access allowed in Plex, used only from local network.
uPnp disabled in router.
Previously she had a Sony XA1, had no problem watching movies from Plex with it.

I can't decide is it the router or a setting in the phone... Qnap's firewall has no special settings to ignore the phone

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dolbyman
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Re: Xiaomi Mi 11 can not connect nas

Post by dolbyman » Fri Oct 21, 2022 1:28 am

on the phone go to

https://app.plex.tv

She should be able to login to her Plex account and chose the server to connect to

The process should setup the internal or external IP (or relay) for access. If that works, it's not a phone problem.

szalaib
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Re: Xiaomi Mi 11 can not connect nas

Post by szalaib » Fri Oct 21, 2022 1:49 am

Following your advice I get in Xiaomi's google browser (translated to english):

"app.plex.tv can not securely connect to Plex server" (I replaced my server name to Plex)
"The secure connection setting possibly turned off or some network settings should be changed"

I checked from my laptop, my Plex server is secure, has a green lock next to its title in the settings.

EDIT: on the phone's browser I see my Plex server, but with a ! sign in a triangle. So not secure from thef the phone side

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dolbyman
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Re: Xiaomi Mi 11 can not connect nas

Post by dolbyman » Fri Oct 21, 2022 1:53 am

Then that phone might not have all the certs in place needed, could be a Chinese phone problem (missing certs for government spy reasons)

szalaib
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Re: Xiaomi Mi 11 can not connect nas

Post by szalaib » Fri Oct 21, 2022 1:59 am

OMG, seems legit. :S
thank you for your help!

szalaib
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Re: Xiaomi Mi 11 can not connect nas

Post by szalaib » Fri Oct 21, 2022 6:23 pm

Managed to solve to use Plex from Mi phone enabling insecure connection in the Plex settings.

Unfortunately the NAS itself isn't accessible by the phone, tried Cx File Explorer which can connect to local networks.
With my S2 Tab Cx quickly found the NAS by name, and logged in with credentials. Xiaomi even can't find anything in the network..

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