qfile is not showing folders

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alzarah
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qfile is not showing folders

Post by alzarah » Sun May 22, 2016 6:19 pm

Qfile on my iphone was showing all the files. However just last week suddenly its only showing home folder only.
I don't know what happened, I can't see the Multimedia, Download, etc folders anymore. the same thing in the qnap web file station
I can see only home folder, even with admin login.

I can access my files only via windows and mac (smb,afp) all the files are there

what should i do to fix this problem ?
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Ucantcme73
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Re: qfile is not showing folders

Post by Ucantcme73 » Thu May 26, 2016 2:52 am

Try going to multimedia management in the control panel. Click media library, then hit the scan now button which is right next to the deactivate button. Hopefully that works for you

Sent from my SM-N920V using Tapatalk

alzarah
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Re: qfile is not showing folders

Post by alzarah » Thu May 26, 2016 8:29 am

thanks for the reply I will try it now

MichaelV79
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Re: qfile is not showing folders

Post by MichaelV79 » Fri May 27, 2016 3:42 am

Same issue here. (And at a friend of mine)
I am missing folders in Qfile.
This problem wasn't there a couple of weeks ago...

MichaelV79
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Re: qfile is not showing folders

Post by MichaelV79 » Fri May 27, 2016 3:43 am

The only one showing is "home".
Normally all the maps show, as I login as admin.

alzarah
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Re: qfile is not showing folders

Post by alzarah » Fri May 27, 2016 7:51 am

I scanned the files and still not showing the folders

I tried to turn off qsync but still I could only see the home folder

MichaelV79
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Re: qfile is not showing folders

Post by MichaelV79 » Fri May 27, 2016 3:11 pm

Same here

MichaelV79
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Re: qfile is not showing folders

Post by MichaelV79 » Fri May 27, 2016 3:26 pm

I noticed I am able to let the maps appear in QFile again, but I'm not happy with it.
At "Folder permissoin", when you set a folder to (guest rights); Full access or read only, it will show again.
But why is this suddenly? Previously this was not so.

alzarah
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Re: qfile is not showing folders

Post by alzarah » Sun May 29, 2016 6:25 am

The guest permission worked, but this is not a solution, its very insecure.

I tried remove permission from admin and then give permission back to admin in hope it would solve this issue
but it didn't

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QNAPJames
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Location: Irvine, California

Re: qfile is not showing folders

Post by QNAPJames » Sun May 29, 2016 2:36 pm

which user account do you use? Can you also post a screenshot of the user's folder permission?

MichaelV79
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Re: qfile is not showing folders

Post by MichaelV79 » Mon May 30, 2016 2:37 am

I use the admin account
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alzarah
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Re: qfile is not showing folders

Post by alzarah » Mon May 30, 2016 6:46 am

here is mine
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MichaelV79
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Re: qfile is not showing folders

Post by MichaelV79 » Fri Jun 03, 2016 5:46 pm

Problem solved after firmware update.
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JelleBouma
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Re: qfile is not showing folders

Post by JelleBouma » Sat Aug 25, 2018 9:00 pm

Had the same problem and update to FW 4.3.1 solved it. Thanks

stb62et
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Re: qfile is not showing folders

Post by stb62et » Mon Apr 29, 2019 12:53 am


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