Unable to access directories with Qfile (iOS)

[BunnyHunter]

Hi,
I can access my qnap server via qfile and see the directories but I'am unable to access them.
I already checked user permissions and I'am able to access all directories from PC.
When I try to open a directory via Qfile I always get message 'network connection failed'.
PC and mobile are both in the same wireless lan.
Any idea?

[OneCD]

Can you please post your NAS firmware version and build number?

And because of your specific question, can you please include your iOS version and Qfile version numbers too?

[BunnyHunter]

Sorry. Here they are.

QNAP NAS Version 4.3.2.0026
Qfile 2.5.0
iOS 10.2.1

[OneCD]

Looks like QNAP have literally just updated the Qfile app. When I checked yesterday, I was on 2.4.2, this morning I'm on 2.5.0.

As they have fixed some bugs, can you please confirm if the problem you saw is still there?

[BunnyHunter]

Yes same issue with 2.5.0

[OneCD]

OK, as you're using the 'beta' QTS firmware, please create a support ticket with QNAP and advise them of the problem you've found.