*not fixed* media apps not able to connect after firmware update

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Pokey11
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*not fixed* media apps not able to connect after firmware update

Post by Pokey11 »

after updating the NAS (TS-253a) to the new firmware (4.3.4.0483) my qvideo, qmusic, and qphoto apps longer are able to connect to the NAS. they see the NAS but give me an incorrect username or password error when trying to connect. my other apps still work fine (qvr, qfile etc). Any ideas?
Last edited by Pokey11 on Mon Feb 19, 2018 10:14 pm, edited 2 times in total.
Pokey11
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Re: media apps not able to connect after firmware update

Post by Pokey11 »

Fixed*
i figured it out. what fixed it was removing the media folders from mutimedia management, then re adding the media folders and allowing the library to reinitialize. the apps now are able to connect again. sidenote: many others probably didn't have this issue because i use my qsync subfolders as my media folders, not the main multimedia folder.

now back to tackling my issues with the apps themselves...
Pokey11
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Re: *not fixed* media apps not able to connect after firmware update

Post by Pokey11 »

i spoke too soon...the apps are back to not connecting again. so frustrated. any ideas what i'm doing wrong? or is it a bug that i am chasing? i put a ticket in but no response yet, since this all developed over the weekend.
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dolbyman
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Re: *not fixed* media apps not able to connect after firmware update

Post by dolbyman »

ticket will take a while
.chinese new year
Pokey11
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Re: *not fixed* media apps not able to connect after firmware update

Post by Pokey11 »

ugh...for how long do they shutdown?
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dolbyman
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Re: *not fixed* media apps not able to connect after firmware update

Post by dolbyman »

I would say still all of this week (last Friday to this Thrusday)
filtergraph
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Re: *not fixed* media apps not able to connect after firmware update

Post by filtergraph »

Did you ever get this resolved? If so, what was the fix? I'm having the same issue and I just started using QPhoto on iPhone.
Last edited by filtergraph on Sun Sep 16, 2018 8:15 am, edited 1 time in total.
filtergraph
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Re: *not fixed* media apps not able to connect after firmware update

Post by filtergraph »

I figured it out, PhotoStation was not enabled on the NAS.
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