Supported RAM?

[its_Tricky83]

I have just purchased a TVS-473e, I am considering upgrading the RAM in the unit with either 2 or 4 x 16GB modules (knowing that the RAM needs to match).

The QNAP price for their official RAM sodimms are a bit of a rip off imo. Is it safe to buy KINGSTON ram witch the same specs of the official RAM modules? DDR4, 260PIN, 1.2v, 2400Mhz for example? I would keep the brand as Kingston.
The official ram modules are listed towards the bottom of the follow link.
https://www.qnap.com/en-au/product/tvs-473e

And here is the KINGSTON Ram selector to match equivelant ram modules which would be a lot cheaper.
https://www.kingston.com/en/MemorySearc ... ltage=1.2V
Would these RAM SODIMMs work perfectly find in the TVS-473e?
Has anyone else had experience in using commonly available ram in the TVS-473e?

Cheers in advance,
Tricky

[P3R]

I don't know the answer your other questions but as an answer to your topic I can say that the only supported RAM is sold by Qnap. Other RAM may work but they're not supported by Qnap so you may be asked to remove it should you ask Qnap for assistance.

[its_Tricky83]

Thanks P3R,
Hopefully others can chime in as well. The supported official QNAP RAM is so expensive and I can't see why it needs to cost so much. It just seems like the same spec'd ram with a different product number.
Just like we can choose from a known list of supported HDD's, I feel we should be able to have a known list of supported RAM as well. It's removable and upgradeable for a reason after all.
I don't mind putting the original ram back in for the times where QNAP assistance is required. I would just keep the original 2x2GB modules stored in an anti-stat bag, kept close by to the NAS.

[Trexx]

My guess would be TOO many variables to have a "supported RAM" list.

Even the same part # for a memory stick over time can have different memory "chips" on it depending on availability/pricing/etc. especially if the memory vendor doesn't make their own dram chips/etc.

In the majority of cases, I have never had issues with having 3rd party memory installed for helpdesk tickets/troubleshooting. Occasionally, Taiwan will ask me to put the factory memory in just to help rule in/out a weird memory related quirk.

In general, if you stick with the major brands, crucial/kingston/etc. you are fine as long as you match the specs of the existing DIMMs.

[its_Tricky83]

Thanks Trexx/Paul
I'll probably buy a few 8gb or 16gb DDR4 2400mhz sodimms to chuck in the TVS-473e, probably still keeping with Kingston as a brand.
Just summing up weather to go ECC or non-ECC now.
Cheers,
Sam

[Trexx]

Thanks Trexx/Paul
I'll probably buy a few 8gb or 16gb DDR4 2400mhz sodimms to chuck in the TVS-473e, probably still keeping with Kingston as a brand.
Just summing up weather to go ECC or non-ECC now.
Cheers,
Sam

ECC isn't supported, so go non-ECC. 2400 will work fine, but when you run multiple DIMMS the memory speed drops anyway, so if 2133mhz dimms are cheaper go with those.

[its_Tricky83]

Thanks again Trexx,
The information you've provided is very helpful and appreciated.
I've just been playing with Kingston's memory finder/selector, where you can even select the QNAP Model and then gives you PDF's for each RAM chip; which for the curious like me, is pretty handy.
https://www.kingston.com/en/memory/sear ... %20Servers
I'm glad it recommends the particular RAM modules I was considering from my own research.
https://www.mwave.com.au/product/kingst ... V0QAvD_BwE