Fimware issue with TVS-672XT on 4.5.1.1456 build 20201015

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ramx2
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Posts: 111
Joined: Sat Jun 02, 2018 3:56 am

Fimware issue with TVS-672XT on 4.5.1.1456 build 20201015

Post by ramx2 » Sun Oct 18, 2020 5:27 am

So I've upgraded to 4.5.1.1456 build 20201015, and I'm having issue to open the hardware tab, it's stuck on Loading data please wait.
Dashboard resource monitor isn't showing the CPU and RAM usage. Am I the only one seeing this behavior?
Top also shows:

Mem: 10480852K used, 5876544K free, 298056K shrd, 1314344K buff, 6257032K cached
CPU: 0.4% usr 62.7% sys 0.0% nic 36.7% idle 0.0% io 0.0% irq 0.0% sirq
Load average: 11.69 10.54 6.77 14/1544 1763
PID PPID USER STAT VSZ %VSZ CPU %CPU COMMAND
7948 7947 admin R 10824 0.0 2 6.0 /sbin/gpuhal_app -s 0
32151 32150 admin R 10824 0.0 11 6.0 /sbin/gpuhal_app -s 0
18554 18553 admin R 10824 0.0 8 6.0 /sbin/gpuhal_app -s 0
21686 21685 admin R 10824 0.0 13 6.0 /sbin/gpuhal_app -s 0
24001 24000 admin R 10824 0.0 6 6.0 /sbin/gpuhal_app -s 0
705 704 admin R 10824 0.0 14 6.0 /sbin/gpuhal_app -s 0
23354 23353 admin R 10824 0.0 1 6.0 /sbin/gpuhal_app -s 0
27155 27154 admin R 10824 0.0 3 6.0 /sbin/gpuhal_app -s 0
2294 2293 admin R 10824 0.0 7 6.0 /sbin/gpuhal_app -s 0
20187 20186 admin R 10824 0.0 4 6.0 /sbin/gpuhal_app -s 0
27565 1 admin S 72884 0.4 5 0.1 /sbin/daemon_mgr
3605 1 admin S 1578m 9.8 14 0.0 /sbin/hal_daemon -f
QNAP TVS-672XT:
CPU: Intel Core I9-9900K, Turbo boost turned back ON and cooled by passive copper heat sink.
RAM: 32GB x 2 Crucial DDR4 2666Mhz
GPU: MSI GTX 1060 6G OCV1 6GB 192-Bit GDDR5
HDD: WESTERN DIGITAL Ultrastar® DC HC520 12TB x 6 | 7200 RPM | SATA 6Gb/s | PMR|
SSD: Lexar NVME 500GB for QTS
SSD: Intel Optane 500GB H10 for RAID Cache
PSU: Enhance Flex 600W ENP-7660B

2tor
Getting the hang of things
Posts: 56
Joined: Mon Feb 01, 2010 8:02 am
Location: Madrid (SPAIN)

Re: Fimware issue with TVS-672XT on 4.5.1.1456 build 20201015

Post by 2tor » Sun Oct 18, 2020 5:32 am

Hi,

just updated my 672XT to 4.5.1 and had no issues, everything is running smoothly.
TS-672XT.
4 x WD40EFRX-68N32N0 Raid 5.
. Used as main NAS.
Firmware: QTS 4.5.1.1456
TS-459 Pro.
4 x WD30EFRX-68AX9N0 Raid 5.
Old config: 2 x Hitachi HDS723020BLA642 MN6O Raid 1. Very old config :1 x Seagate Barracuda ST31500341AS.
Firmware: QTS 4.2.6
TS-879 Pro.
4 x WD30EFRX-68AX9N0 Raid 5
Used as remote backup server.
Firmware: QTS 4.3.6 1154

ramx2
Know my way around
Posts: 111
Joined: Sat Jun 02, 2018 3:56 am

Re: Fimware issue with TVS-672XT on 4.5.1.1456 build 20201015

Post by ramx2 » Sun Oct 18, 2020 5:36 am

2tor wrote:
Sun Oct 18, 2020 5:32 am
Hi,

just updated my 672XT to 4.5.1 and had no issues, everything is running smoothly.
2tor,
Do you have the original cpu installed and the thunderbolt card?
QNAP TVS-672XT:
CPU: Intel Core I9-9900K, Turbo boost turned back ON and cooled by passive copper heat sink.
RAM: 32GB x 2 Crucial DDR4 2666Mhz
GPU: MSI GTX 1060 6G OCV1 6GB 192-Bit GDDR5
HDD: WESTERN DIGITAL Ultrastar® DC HC520 12TB x 6 | 7200 RPM | SATA 6Gb/s | PMR|
SSD: Lexar NVME 500GB for QTS
SSD: Intel Optane 500GB H10 for RAID Cache
PSU: Enhance Flex 600W ENP-7660B

2tor
Getting the hang of things
Posts: 56
Joined: Mon Feb 01, 2010 8:02 am
Location: Madrid (SPAIN)

Re: Fimware issue with TVS-672XT on 4.5.1.1456 build 20201015

Post by 2tor » Sun Oct 18, 2020 5:42 am

Yes,

the CPU is original. If you need something pls ask!
TS-672XT.
4 x WD40EFRX-68N32N0 Raid 5.
. Used as main NAS.
Firmware: QTS 4.5.1.1456
TS-459 Pro.
4 x WD30EFRX-68AX9N0 Raid 5.
Old config: 2 x Hitachi HDS723020BLA642 MN6O Raid 1. Very old config :1 x Seagate Barracuda ST31500341AS.
Firmware: QTS 4.2.6
TS-879 Pro.
4 x WD30EFRX-68AX9N0 Raid 5
Used as remote backup server.
Firmware: QTS 4.3.6 1154

ramx2
Know my way around
Posts: 111
Joined: Sat Jun 02, 2018 3:56 am

Re: Fimware issue with TVS-672XT on 4.5.1.1456 build 20201015

Post by ramx2 » Sun Oct 18, 2020 5:43 am

2tor wrote:
Sun Oct 18, 2020 5:42 am
Yes,

the CPU is original. If you need something pls ask!
What about the thunderbolt card it's still in ?
QNAP TVS-672XT:
CPU: Intel Core I9-9900K, Turbo boost turned back ON and cooled by passive copper heat sink.
RAM: 32GB x 2 Crucial DDR4 2666Mhz
GPU: MSI GTX 1060 6G OCV1 6GB 192-Bit GDDR5
HDD: WESTERN DIGITAL Ultrastar® DC HC520 12TB x 6 | 7200 RPM | SATA 6Gb/s | PMR|
SSD: Lexar NVME 500GB for QTS
SSD: Intel Optane 500GB H10 for RAID Cache
PSU: Enhance Flex 600W ENP-7660B

2tor
Getting the hang of things
Posts: 56
Joined: Mon Feb 01, 2010 8:02 am
Location: Madrid (SPAIN)

Re: Fimware issue with TVS-672XT on 4.5.1.1456 build 20201015

Post by 2tor » Sun Oct 18, 2020 5:45 am

Yes,

I have not made any changes, original card is still in.
TS-672XT.
4 x WD40EFRX-68N32N0 Raid 5.
. Used as main NAS.
Firmware: QTS 4.5.1.1456
TS-459 Pro.
4 x WD30EFRX-68AX9N0 Raid 5.
Old config: 2 x Hitachi HDS723020BLA642 MN6O Raid 1. Very old config :1 x Seagate Barracuda ST31500341AS.
Firmware: QTS 4.2.6
TS-879 Pro.
4 x WD30EFRX-68AX9N0 Raid 5
Used as remote backup server.
Firmware: QTS 4.3.6 1154

ramx2
Know my way around
Posts: 111
Joined: Sat Jun 02, 2018 3:56 am

Re: Fimware issue with TVS-672XT on 4.5.1.1456 build 20201015

Post by ramx2 » Sun Oct 18, 2020 5:48 am

2tor wrote:
Sun Oct 18, 2020 5:45 am
Yes,

I have not made any changes, original card is still in.
Ok thanks buddy, I'll try to undo my hardware changes by putting back the TB card and boot again to see if the problem still persist..
QNAP TVS-672XT:
CPU: Intel Core I9-9900K, Turbo boost turned back ON and cooled by passive copper heat sink.
RAM: 32GB x 2 Crucial DDR4 2666Mhz
GPU: MSI GTX 1060 6G OCV1 6GB 192-Bit GDDR5
HDD: WESTERN DIGITAL Ultrastar® DC HC520 12TB x 6 | 7200 RPM | SATA 6Gb/s | PMR|
SSD: Lexar NVME 500GB for QTS
SSD: Intel Optane 500GB H10 for RAID Cache
PSU: Enhance Flex 600W ENP-7660B

ramx2
Know my way around
Posts: 111
Joined: Sat Jun 02, 2018 3:56 am

Re: Fimware issue with TVS-672XT on 4.5.1.1456 build 20201015

Post by ramx2 » Sun Oct 18, 2020 6:27 am

Putting back the Tb card didn't solve the issue..
QNAP TVS-672XT:
CPU: Intel Core I9-9900K, Turbo boost turned back ON and cooled by passive copper heat sink.
RAM: 32GB x 2 Crucial DDR4 2666Mhz
GPU: MSI GTX 1060 6G OCV1 6GB 192-Bit GDDR5
HDD: WESTERN DIGITAL Ultrastar® DC HC520 12TB x 6 | 7200 RPM | SATA 6Gb/s | PMR|
SSD: Lexar NVME 500GB for QTS
SSD: Intel Optane 500GB H10 for RAID Cache
PSU: Enhance Flex 600W ENP-7660B

ramx2
Know my way around
Posts: 111
Joined: Sat Jun 02, 2018 3:56 am

Re: Fimware issue with TVS-672XT on 4.5.1.1456 build 20201015

Post by ramx2 » Sun Oct 18, 2020 10:30 am

Well putting back the original CPU everything went back to normal and I'm not seeing the errors when I ran TOP :
3032 1 admin S 1578m 19.8 0 0.2 /sbin/hal_daemon -f
6415 1 admin S 187m 2.3 3 0.1 /mnt/ext/opt/Python/bin/python /mnt/ext/opt/netmgr/api/core/asd.pyc
29068 15561 admin S < 3447m 43.4 0 0.0 /usr/local/apache/bin/apache_proxy -k start -f /etc/apache-sys-proxy.conf
660 29900 admin S 808m 10.1 2 0.0 /opt/qlogin/LoginScreen
8957 1 admin S 343m 4.3 2 0.0 /mnt/ext/opt/Python/bin/python /mnt/ext/opt/netmgr/api/core/ip_monitor.pyc
8211 8206 admin S 215m 2.7 3 0.0 {ncaas} python /usr/local/network/nmd/nmd.pyc
1790 29755 admin S 146m 1.8 0 0.0 /opt/bin/qtvagent
15163 1 admin S 88988 1.0 2 0.0 /usr/local/sbin/_thttpd_ -p 58080 -nor -nos -u admin -d /home/httpd -c **.*
17581 1 admin S 84948 1.0 0 0.0 /sbin/rfsd -i -f /etc/rfsd.conf
29404 16347 admin S 1593m 20.0 1 0.0 /usr/local/apache/bin/apache_proxys -k start -f /etc/apache-sys-proxy-ssl.c
14546 13559 httpdusr S 1581m 19.9 0 0.0 /usr/local/apache/bin/apache -k start -c PidFile /var/lock/apache.pid -f /e
11989 1 admin S 1469m 18.5 1 0.0 /usr/local/sbin/ncd
28793 1 admin S 1210m 15.2 0 0.0 {cc3-fastcgi} python /share/CACHEDEV1_DATA/.qpkg/HybridBackup/CloudConnecto


I need the I9-9900K to work on the latest firmware!!
QNAP TVS-672XT:
CPU: Intel Core I9-9900K, Turbo boost turned back ON and cooled by passive copper heat sink.
RAM: 32GB x 2 Crucial DDR4 2666Mhz
GPU: MSI GTX 1060 6G OCV1 6GB 192-Bit GDDR5
HDD: WESTERN DIGITAL Ultrastar® DC HC520 12TB x 6 | 7200 RPM | SATA 6Gb/s | PMR|
SSD: Lexar NVME 500GB for QTS
SSD: Intel Optane 500GB H10 for RAID Cache
PSU: Enhance Flex 600W ENP-7660B

2tor
Getting the hang of things
Posts: 56
Joined: Mon Feb 01, 2010 8:02 am
Location: Madrid (SPAIN)

Re: Fimware issue with TVS-672XT on 4.5.1.1456 build 20201015

Post by 2tor » Sun Oct 18, 2020 5:51 pm

Hi

Come on, you got it, nice to hear that everything went back to normal.
TS-672XT.
4 x WD40EFRX-68N32N0 Raid 5.
. Used as main NAS.
Firmware: QTS 4.5.1.1456
TS-459 Pro.
4 x WD30EFRX-68AX9N0 Raid 5.
Old config: 2 x Hitachi HDS723020BLA642 MN6O Raid 1. Very old config :1 x Seagate Barracuda ST31500341AS.
Firmware: QTS 4.2.6
TS-879 Pro.
4 x WD30EFRX-68AX9N0 Raid 5
Used as remote backup server.
Firmware: QTS 4.3.6 1154

ramx2
Know my way around
Posts: 111
Joined: Sat Jun 02, 2018 3:56 am

Re: Fimware issue with TVS-672XT on 4.5.1.1456 build 20201015

Post by ramx2 » Sun Oct 18, 2020 7:40 pm

Well that’s not normal at all, I was forced to remove the i9 cpu and to put back the i3!! The issue isn’t hardware related rather than qnap f ed up in the new firmware!
Reverting back to the previous firmware works flawlessly with the i9!
QNAP TVS-672XT:
CPU: Intel Core I9-9900K, Turbo boost turned back ON and cooled by passive copper heat sink.
RAM: 32GB x 2 Crucial DDR4 2666Mhz
GPU: MSI GTX 1060 6G OCV1 6GB 192-Bit GDDR5
HDD: WESTERN DIGITAL Ultrastar® DC HC520 12TB x 6 | 7200 RPM | SATA 6Gb/s | PMR|
SSD: Lexar NVME 500GB for QTS
SSD: Intel Optane 500GB H10 for RAID Cache
PSU: Enhance Flex 600W ENP-7660B

2tor
Getting the hang of things
Posts: 56
Joined: Mon Feb 01, 2010 8:02 am
Location: Madrid (SPAIN)

Re: Fimware issue with TVS-672XT on 4.5.1.1456 build 20201015

Post by 2tor » Sun Oct 18, 2020 11:44 pm

Well,

I´m glad to hear that all was working again, although you are right, the upgrade for you has been one step back as you have not those issues before!!

Well, keep reporting, it is always interesting for the comunity!
TS-672XT.
4 x WD40EFRX-68N32N0 Raid 5.
. Used as main NAS.
Firmware: QTS 4.5.1.1456
TS-459 Pro.
4 x WD30EFRX-68AX9N0 Raid 5.
Old config: 2 x Hitachi HDS723020BLA642 MN6O Raid 1. Very old config :1 x Seagate Barracuda ST31500341AS.
Firmware: QTS 4.2.6
TS-879 Pro.
4 x WD30EFRX-68AX9N0 Raid 5
Used as remote backup server.
Firmware: QTS 4.3.6 1154

ziiion
First post
Posts: 1
Joined: Mon Jul 20, 2020 10:08 am

Re: Fimware issue with TVS-672XT on 4.5.1.1456 build 20201015

Post by ziiion » Mon Oct 19, 2020 1:35 pm

I am using the 9900T in the same condition. This is a new issue.

ramx2
Know my way around
Posts: 111
Joined: Sat Jun 02, 2018 3:56 am

Re: Fimware issue with TVS-672XT on 4.5.1.1456 build 20201015

Post by ramx2 » Wed Oct 21, 2020 3:09 am

Well I've been looking at Reddit r/qnap They messed up big time with the new firmware, lots of people reporting issues with the new firmware 4.5.1.1456 build 20201015 :(
QNAP TVS-672XT:
CPU: Intel Core I9-9900K, Turbo boost turned back ON and cooled by passive copper heat sink.
RAM: 32GB x 2 Crucial DDR4 2666Mhz
GPU: MSI GTX 1060 6G OCV1 6GB 192-Bit GDDR5
HDD: WESTERN DIGITAL Ultrastar® DC HC520 12TB x 6 | 7200 RPM | SATA 6Gb/s | PMR|
SSD: Lexar NVME 500GB for QTS
SSD: Intel Optane 500GB H10 for RAID Cache
PSU: Enhance Flex 600W ENP-7660B

2tor
Getting the hang of things
Posts: 56
Joined: Mon Feb 01, 2010 8:02 am
Location: Madrid (SPAIN)

Re: Fimware issue with TVS-672XT on 4.5.1.1456 build 20201015

Post by 2tor » Thu Oct 22, 2020 2:05 am

Just a new fw version releases QTS 4.5.1.1461 build 20201020
TS-672XT.
4 x WD40EFRX-68N32N0 Raid 5.
. Used as main NAS.
Firmware: QTS 4.5.1.1456
TS-459 Pro.
4 x WD30EFRX-68AX9N0 Raid 5.
Old config: 2 x Hitachi HDS723020BLA642 MN6O Raid 1. Very old config :1 x Seagate Barracuda ST31500341AS.
Firmware: QTS 4.2.6
TS-879 Pro.
4 x WD30EFRX-68AX9N0 Raid 5
Used as remote backup server.
Firmware: QTS 4.3.6 1154

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