Hello I have QNAP TS-453Be, and connected APC BACK-UPS BX700U-FR. When there is no power ups takes over fine.
But any settings not working and its not "detected" by nas. Its connected by usb cable. I try restart /shut down nas, restart ups.
Setting are in polish since its my language of qts. What can i do to qts see my ups and i could safe configure it ?
qnap not recognize ups
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qnap not recognize ups
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- dolbyman
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Re: qnap not recognize ups
You sadly did not switch the UI to English .. but it looks like the Network UPS window (not the local UPS one) ... is the UPS on the compatibility list ?
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Re: qnap not recognize ups
He is https://www.qnap.com/en-us/compatibilit ... category=9
APC BACK-UPS BX700U is mine and its on the list.
I update screenshot
APC BACK-UPS BX700U is mine and its on the list.
I update screenshot
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- dolbyman
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Re: qnap not recognize ups
Then it could be a bug .. best to open a ticket with QNAP
Compatible USB UPS should be appearing in external devices and in the UPS window you posted a screenshot of
Compatible USB UPS should be appearing in external devices and in the UPS window you posted a screenshot of
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Re: qnap not recognize ups
Ok how can I report some think like that ?
Also ups cant be detected in windows in usb no idea is that relevant.
Also ups cant be detected in windows in usb no idea is that relevant.
Last edited by felek000 on Wed Oct 20, 2021 2:28 am, edited 1 time in total.
- dolbyman
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Re: qnap not recognize ups
see here (adapt for whatever part of the world you are from)
https://www.qnap.com/en-us/support-ticket/
https://www.qnap.com/en-us/support-ticket/
- spile
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Re: qnap not recognize ups
Are you using a fully wired usb cable? Try a different one. The fact that your pc doesn’t recognise the ups indicates the issue is not the NAS.
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Re: qnap not recognize ups
I try cable from my printer. Still not work.
- dolbyman
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Re: qnap not recognize ups
You edited the post with that info..so yeah..windows should recognize the UPS..if that is also not the case..you probably have a defective UPS