TS-228 External Storage Uninitialized Exfat License Valid

Printers, HDDs, USB/eSATA drives, 3rd-party programs
Post Reply
tomcommet
New here
Posts: 3
Joined: Tue Nov 23, 2021 11:01 am

TS-228 External Storage Uninitialized Exfat License Valid

Post by tomcommet »

TS-228
4.3.6.1831

- Trying to recognize a new seagate one touch 4T external drive plugged into the front USB
- I've purchased and activated the Exfat License it reads as status valid
- I've rebooted the NAS
- The drive still reads as uninitialized (I've disconnected/reconnected)

Can anyone give me a solution, or confirm if this external drive just isn't compatible?

I'm not a tech, plain, simple english please :)
tomcommet
New here
Posts: 3
Joined: Tue Nov 23, 2021 11:01 am

Re: TS-228 External Storage Uninitialized Exfat License Valid

Post by tomcommet »

Spellcheck 'Valid' not vaild in title! (I can't see that I can edit a post?)
User avatar
OneCD
Guru
Posts: 12038
Joined: Sun Aug 21, 2016 10:48 am
Location: "... there, behind that sofa!"

Re: TS-228 External Storage Uninitialized Exfat License Valid

Post by OneCD »

tomcommet wrote: Tue Nov 23, 2021 12:16 pm Spellcheck 'Valid' not vaild in title!
Fixed.
tomcommet wrote: Tue Nov 23, 2021 12:16 pm (I can't see that I can edit a post?)
Yes, I always lock first posts. But you can edit later posts yourself. Hi and welcome to the forum. :)

ImageImageImageImageImageImageImageImageImageImageImageImageImageImageImageImageImageImage
tomcommet
New here
Posts: 3
Joined: Tue Nov 23, 2021 11:01 am

Re: TS-228 External Storage Uninitialized Exfat License Valid

Post by tomcommet »

tomcommet wrote: Tue Nov 23, 2021 11:52 am TS-228
4.3.6.1831

- Trying to recognize a new seagate one touch 4T external drive plugged into the front USB
- I've purchased and activated the Exfat License it reads as status valid
- I've rebooted the NAS
- The drive still reads as uninitialized (I've disconnected/reconnected)

Can anyone give me a solution, or confirm if this external drive just isn't compatible?

I'm not a tech, plain, simple english please :)
Support have come back to me and confirmed that model TS-228 does not support EXfat regardless of the firmware version or license :(
Not the end of the world, just a little annoying.
Post Reply

Return to “Hardware & Software Compatibility”