We have a TES1885u storage. It was in production but about a month ago, one of it is power supplies failed ( PSU unit led blinking red). So we moved production data to other storage temporarily. We have ordered 2 brand new power supply and finally, we received them today.
We put a new PSU in its place, and its green led starts blinking but does not turn solid green. We checked out the web management console and it still shows a power supply fault. Attachment fault1.jpg shows it.
Anyway, I checked all forums and learn that there is a configuration in the control panel>hardware>general to activate redundant PSU. Unfortunately in my console, there is no.The attachment missingconfig.jpg shows it.
Can anybody advise me what to do?
TES 1885u redundant power supply problem
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RoboticR
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TES 1885u redundant power supply problem
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dolbyman
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Re: TES 1885u redundant power supply problem
Best to open a ticket with QNAP, doubt many people here have worked with the TES units