QNAP NAS Community Forum

I thought I would start this thread as a central location for those looking for upgrade options for the TVS-x71 series. Please provide any details on your upgrade experiences. Thanks

CPU Upgrade Options
Description: Intel Pentium G3250
Part #: BX80646G3250
Validated: Stock on TVS-471 / TVS-671 / TVS-871

Description: Intel Core i3-4150
Part #: BX80646I34150
Validated: Stock on TVS-471 / TVS-671 / TVS-871

Description: Intel Core i3-4160
Part #: BX80646I34160
Validated: Not Yet Validated

Description: Intel Core i5-4590S
Part #: BX80646I54590S
Validated: Stock on TVS-671 / TVS-871

Description: Intel Core i5-4690S
Part #: BX80646I54690S
Validated: Not Yet Validated

Description: Intel Core i7-4790S
Part #: BX80646I74790S
Validated: Stock on TVS-871 / mean222 upgraded a TVS-871-i3-4G

RAM Upgrade Options
Stock 4GB RAM in TVS-871-i3-4G: 2 x 2GB ADATA AD3S1600C2G11-BMIZ modules (Thanks mean222)

16GB Upgrade Completed:
* mean222: Upgraded a TVS-871-i3-4G from 4GB to 16GB. Upgraded with ADATA 16GB Kit (2 x 8GB) AD3S1600W8G11-2
* OzTechGeek: I will attempt upgrading a TVS-871-i3-4G (Ordered but on backorder at Amazon) from 4GB to 16GB using Kingston 16GB Kit (2 x 8GB) KVR16S11K2/16

Other Possible RAM Options:
Corsair Memory: 16GB Kit (2 x 8GB) CMSO16GX3M2A1600C11

DOM (Disk-On-Module) Upgrade Options
Description: Apacer ???
Part #: ???
Validated: Stock on TVS-471 / TVS-671 / TVS-871

Thanks OP for this great thread.

I've posted something similar on the "Presales" thread, which I'll link here about RAM Upgrades specifically for TVS-x71 Models. Here are some confirmed models I've seen so far:

• Kingston ValueRAM 16 GB-kit, KVR16S11K2
  Corsair Value Select 8GB DDR3, (CMSO8GX3M1B1600C11)
  G.SKILL Ripjaws 2x8G DDR3L 1600 (PC3L 12800), F3-1600C9D-16GRSL
  ADATA 16GB kit, AD3S1600W8G11-2

It makes sense to have the information available at both places. The more the merrier, especially here on this forum due to the lack of support in this community. Ex. You've posted your great thread back in February and still no response? What a shame and shame on the QNAP mods who are suppose to be helping folks. 6 months and no input to help us out? Where are you guys?

Hope we can work together along with other fellow owners to share this info! This forum needs a little more fire under its tush. It's a ghost town around here.

@OzTechGeek, thank you for this thread, it's a great contribution to the community!

iunlock wrote:Ex. You've posted your great thread back in February and still no response? What a shame and shame on the QNAP mods who are suppose to be helping folks.

1. Most (if not all?) forum moderators are other users and customers, not Qnap employees. They are very knowledgeable and helpful but what do you expect from them if they haven't done the specific modification you ask for?
2. It would put a Qnap employee in a very difficult situation if they started to give semi-official recommendations on unsupported hardware upgrades. I'm not at all surprised that they don't do that...
3. Qnap have choosen to have official requests for help go through the Qnap helpdesk. We can wish it was different but if you want help from Qnap, it's more efficient to accept the fact and act accordingly than to moan about it.
4. Qnap have never been a company that have encouraged component upgrades. Now at least they have the (expensive) shop for those customers that insist anyway. Its' a business decision, Qnap think they lose less sales by not attracting the dedicated DIY-customers than what it would cost them to build the organization necessary to support the hardware modders. Again, you can wish it was different but if you can't accept it, Qnap is not a brand for you.

It's a ghost town around here.

Really??!

When considering the size of the company, this is the most active community forum hosted by a manufacturer that I've come across.

P3R wrote:

iunlock wrote:Ex. You've posted your great thread back in February and still no response? What a shame and shame on the QNAP mods who are suppose to be helping folks.

1. Most (if not all?) forum moderators are other users and customers, not Qnap employees. They are very knowledgeable and helpful but what do you expect from them if they haven't done the specific modification you ask for?
2. It would put a Qnap employee in a very difficult situation if they started to give semi-official recommendations on unsupported hardware upgrades. I'm not at all surprised that they don't do that...
3. Qnap have choosen to have official requests for help go through the Qnap helpdesk. We can wish it was different but if you want help from Qnap, it's more efficient to accept the fact and act accordingly than to moan about it.
4. Qnap have never been a company that have encouraged component upgrades. Now at least they have the (expensive) shop for those customers that insist anyway. Its' a business decision, Qnap think they lose less sales by not attracting the dedicated DIY-customers than what it would cost them to build the organization necessary to support the hardware modders. Again, you can wish it was different but if you can't accept it, Qnap is not a brand for you.

It's a ghost town around here.

Really??!

When considering the size of the company, this is the most active community forum hosted by a manufacturer that I've come across.

1. I agree...you're right. They are probably all just users/customers like we are, but like you've even mentioned that doesn't discount their knowledge on a topic they haven't modified themselves. Who are those fellows with the bright blue name? Are those actual employees?

2. True...and I can understand that. They could if they wanted to though, "off the record"...hint hint.

3. Moan about it? No...rather I just had higher expectations for this so called, "large" community. Numbers don't mean anything. You can go to, for example, smaller car communities that are way more active than this. So the point is...like you've acknowledge, this is a large community, however, the response time and support doesn't match up to the numbers. That's the point.

4. I don't think there are many companies who encourage such upgrades (well memory is one thing....CPU is another, which I'm referencing to here), so you're comment is completely irrelevant to the fact of there being a lack of support.

5. I'm not sure if this is the only forum you've ever been on, but there are much more active forums than this one with less people. The size of the forum has nothing to do with the turn around time for support. I guess you can't be too hard on a forum hosted by the manufacturer...

From what I've seen, there are only a few key people on here helping folks out. You're one of them so thank you. It's much appreciated.

iunlock wrote:You've posted your great thread back in February and still no response? What a shame and shame on the QNAP mods who are suppose to be helping folks. 6 months and no input to help us out? Where are you guys?

Curious what response you expect form the moderators and the active community members here. And nobody knows how many community members have modded their NAS as long as none of em (whth the exception of yours now) does click [Reply] and is leaving a note on his NAS tuning project. Blaming moderators and other helping people is a little bit ******, ***, ******, ... (no bad words filtered - choose your own) isn't it?

iunlock wrote:4. I don't think there are many companies who encourage such upgrades (well memory is one thing....CPU is another, which I'm referencing to here), so you're comment is completely irrelevant to the fact of there being a lack of support.

Strongly doubt QNAP does encourage CPU upgrades in any way, or is able to answer questions on of this or that DRAM, especially the "performance" or "hyper" or "special" or "tuning-one" is compatible. This has absolutely nothing to do with lack of support or activity on the forum. Appears you expect that each new TS-x71 (or any other model with SODIMM/DIMM and socketed CPUs) owner does update CPU and DRAM _and_ that everyone doing so does actively participate here.

iunlock wrote:You can go to, for example, smaller car communities that are way more active than this.

Will the car manufacturer support you there on tuning? Strongly doubt. Worse: Car certification processes prohibit most performance tuning - because your car is (unless you apply a manufacturer certified kit, say applying Polestar chip tuning on a Volvo for example) no longer certified! It requires re-testing on emissions, on noise, ... at your own expenses, gaining a one-off certificate to continue using the license plates... at least under most legislations.

iunlock wrote:... the response time and support doesn't match up to the numbers. That's the point.

Community members can only reply if they have kind of an answer. We often see people coming into the forum and open new threads with a list of hardware, or even worse with some Amazon or other online shop links asking for "will it work". Do you expect that moderators and active members are going to buy each kind of DRAM or CPU users want to upgrade? Do you expect QNAP does the same?

Your rants - yes, this is how I read it - is pointless, sorry to say.

Matter of fact, modding is and always was a geek thing.

schumaku wrote:

iunlock wrote:You've posted your great thread back in February and still no response? What a shame and shame on the QNAP mods who are suppose to be helping folks. 6 months and no input to help us out? Where are you guys?

Curious what response you expect form the moderators and the active community members here. And nobody knows how many community members have modded their NAS as long as none of em (whth the exception of yours now) does click [Reply] and is leaving a note on his NAS tuning project. Blaming moderators and other helping people is a little bit ******, ***, ******, ... (no bad words filtered - choose your own) isn't it?

No no. I think you're not getting the point here. All I'm saying is that one does not need to have done a mod for example to give advice related to the mod. I'm not expecting any more than simple support, which is the core function of a forum, is it not? --- How can you argue 6 months of silence? Come on.... --- The type of information the OP has provided is an example of what I'm talking about, as in providing information. He's been hanging for 6 months with no answers/reply/feedback/whatever, in this so called, "largest community of its kind?" Really? --- So I think that should put things to rest.

iunlock wrote:4. I don't think there are many companies who encourage such upgrades (well memory is one thing....CPU is another, which I'm referencing to here), so you're comment is completely irrelevant to the fact of there being a lack of support.

Strongly doubt QNAP does encourage CPU upgrades in any way, or is able to answer questions on of this or that DRAM, especially the "performance" or "hyper" or "special" or "tuning-one" is compatible. This has absolutely nothing to do with lack of support or activity on the forum. Appears you expect that each new TS-x71 (or any other model with SODIMM/DIMM and socketed CPUs) owner does update CPU and DRAM _and_ that everyone doing so does actively participate here.

Actually no. I don't expect anyone from the company to comment on any upgrades, unless of course they are RAM upgrades, just so that we're clear on that. You're making it sound like the QNAP should be cautious to comment on a RAM upgrade that was made possible by the company for end users to perform themselves?

What I do expect are answers to questions. Why? Because this is a forum and that's what forum's are made for. I don't expect the things you have mentioned. I ask that you don't put words in my mouth. --- You're trying to degrade the very sole purpose of what a forum is designed to deliver, and defending it as if you're right? --- With your thinking, then tell me why this forum even exists?

iunlock wrote:You can go to, for example, smaller car communities that are way more active than this.

Will the car manufacturer support you there on tuning? Strongly doubt. Worse: Car certification processes prohibit most performance tuning - because your car is (unless you apply a manufacturer certified kit, say applying Polestar chip tuning on a Volvo for example) no longer certified! It requires re-testing on emissions, on noise, ... at your own expenses, gaining a one-off certificate to continue using the license plates... at least under most legislations.

Okay, I think the car analogy was a bad one and it obviously went right over your head. My point is that there is a lack of support in this, "large community." Just to clarify of my point of there being a lack of support, explain to me if you think 6 months for a reply is normal? Explain that. To any person familiar with forums, that's absurd.

iunlock wrote:... the response time and support doesn't match up to the numbers. That's the point.

Community members can only reply if they have kind of an answer. We often see people coming into the forum and open new threads with a list of hardware, or even worse with some Amazon or other online shop links asking for "will it work". Do you expect that moderators and active members are going to buy each kind of DRAM or CPU users want to upgrade? Do you expect QNAP does the same?

I see your point in the random flybys, but I think your reasoning of, "just because one hasn't used the product," doesn't negate the fact that they could still help. Are you saying that just because you haven't purchased a RAM, that you don't know what a RAM is? Come on....again, you're missing the point mate. Lets stay within reason here.

Your rants - yes, this is how I read it - is pointless, sorry to say.

Matter of fact, modding is and always was a geek thing.

Well I'm surprised, to say the least that you feel that way about what you've read. I apologize for you thinking a post left for 6 months unanswered in this so called, "large community," is normal in your world. I wasn't ranting, but given the circumstances, call it what you will because the fact doesn't change. 6 months mate. Really?

What's wrong with geeks? Mind you the OP's name is OzTechGeek. Be nice to geeks. I'm one too.

BTW, no pun intended mate. All I'm doing is clarifying myself and just defending for the poor fella (OP) ... I do realize that maybe this isn't the best thread for this kind of stuff after all. That's okay. There's a place for everything. All is good.

I do see that you're very helpful and am a major contributor to this forum. For that, thank you. It's much appreciated. If it wasn't for great contributors like you, this place would be a desert.

Cheers

iunlock wrote:No no. I think you're not getting the point here. All I'm saying is that one does not need to have done a mod for example to give advice related to the mod. I'm not expecting any more than simple support, which is the core function of a forum, is it not? --- How can you argue 6 months of silence? Come on.... --- The type of information the OP has provided is an example of what I'm talking about, as in providing information. He's been hanging for 6 months with no answers/reply/feedback/whatever, in this so called, "largest community of its kind?" Really? --- So I think that should put things to rest

Indeed. Better do. The OP provided a list of information - useful for those intending to beef-up the NAS. The OP has not asked for any assistance, any support, nothing else:

OzTechGeek wrote:I thought I would start this thread as a central location for those looking for upgrade options for the TVS-x71 series. Please provide any details on your upgrade experiences. Thanks

Why @iunlock abused this thread to start a raid against moderators and active community members is beyond me. Majority of users run the NAS as it comes from the box,

I'd' vote for a moderator to split off the rant thread - so the OP intended content becomes visible again.

schumaku wrote:

iunlock wrote:No no. I think you're not getting the point here. All I'm saying is that one does not need to have done a mod for example to give advice related to the mod. I'm not expecting any more than simple support, which is the core function of a forum, is it not? --- How can you argue 6 months of silence? Come on.... --- The type of information the OP has provided is an example of what I'm talking about, as in providing information. He's been hanging for 6 months with no answers/reply/feedback/whatever, in this so called, "largest community of its kind?" Really? --- So I think that should put things to rest

Indeed. Better do. The OP provided a list of information - useful for those intending to beef-up the NAS. The OP has not asked for any assistance, any support, nothing else:

OzTechGeek wrote:I thought I would start this thread as a central location for those looking for upgrade options for the TVS-x71 series. Please provide any details on your upgrade experiences. Thanks

Why @iunlock abused this thread to start a raid against moderators and active community members is beyond me. Majority of users run the NAS as it comes from the box,

I'd' vote for a moderator to split off the rant thread - so the OP intended content becomes visible again.

I disagree with you calling it abuse, which I think is taking it a little too far. I'll take it as you admitting defeat instead as you have still failed to answer the question.

You still haven't answered the question: "Do you condone a post left UNANSWERED for 6 months normal in your world?" Answer it. Yes or No. Be a man about it and quit resorting to accusing me of abusing this thread.

I'd vote for you to man up and take my offer in deleting all your response as I'll do the same.

What do you say?

iunlock wrote: "Do you condone a post left UNANSWERED for 6 months normal in your world?"

I need to ask my lawyer first. An informative post, not opening any questions - definitively yes. No need to answer- as the the direction of the discussion is that obvious, eh?

iunlock wrote:I'd vote for you to man up and take my offer in deleting all your response as I'll do the same.

There is a free speech policy here - I've suggested to split the thread - nothing difficult.

And I'm not QNAP - just a community member here. It's not a community member "job" to reply to all questions. It's not a moderator job to correct or add lists of potentially working hardware.

Potentially we have a language problem -

iunlock wrote: I'm not expecting any more than simple support, which is the core function of a forum, is it not?

This is a community forum - not a support channel. And QNAP won't help you with CPU upgrades. So please, what shall I say?

Have fun ... I like to continue reading about bringing QNAP NAS to Mach 10+ ... but can't contribute. Again, this is my personal answer to your question again.

I have nothing to add to the original subject and will shut up.

Regards

schumaku wrote:

iunlock wrote: "Do you condone a post left UNANSWERED for 6 months normal in your world?"

I need to ask my lawyer first. An informative post, not opening any questions - definitively yes. No need to answer- as the the direction of the discussion is that obvious, eh?

That's a good one. All rise..you may be seated.

iunlock wrote:I'd vote for you to man up and take my offer in deleting all your response as I'll do the same.

There is a free speech policy here - I've suggested to split the thread - nothing difficult.

And I'm not QNAP - just a community member here. It's not a community member "job" to reply to all questions. It's not a moderator job to correct or add lists of potentially working hardware.

Potentially we have a language problem -

I'm all for it. Good stuff. At least we can agree on that. Like I've mentioned in the previous post, all your help and contribution is greatly appreciated.

iunlock wrote: I'm not expecting any more than simple support, which is the core function of a forum, is it not?

This is a community forum - not a support channel. And QNAP won't help you with CPU upgrades. So please, what shall I say?

Have fun ... I like to continue reading about bringing QNAP NAS to Mach 10+ ... but can't contribute. Again, this is my personal answer to your question again.

I have nothing to add to the original subject and will shut up.

Regards

I've never expected QNAP to help me with any CPU upgrade related questions. That was never the case so just to be clear, I was seeking info from owners of the NAS's, not QNAP.

As for your interest in taking the NAS to Mach 10+, that's great. There's a lot of members who share the same. Whether you can contribute to this topic or not, it doesn't matter as you've helped a ton of other people with other things. Again, your time and assistance is not over looked. This community needs people like you and they (QNAP) are the ones who should be grateful of that.

We shall continue to let the original topic flourish.

Cheers

Does any body know the model of the Thunderbolt card that they are using in the 871T? I am hoping that when we find this out that we will be able to upgrade the x71 boxes.

Mlpmail wrote:Does any body know the model of the Thunderbolt card that they are using in the 871T? I am hoping that when we find this out that we will be able to upgrade the x71 boxes.

I too would like to know this. I am in the process of expanding the storage on my unit via an expansion chassis but am being run in circles by qnap support on the compatibility. My first two tickets resulted in a flat out denial that there were any expansion units compatible with my 871. The second go around I questioned if it was possible to upgrade my 871 with thunderbolt and was given a "I don't know, it might work, but it wouldn't be something we support" kind of question.

After a lot of hub bub, I actually found that the 871 lists the UX-500P and 800P as units that can be used to expand storage. However, neither of the UX expansion units list the 871 as compatible in turn. Qnap support gave me a sort of non-answer back and left me with the impression that if you buy say NAS A, and it lists storage B and storage C as upgrades, I am expected to in turn verify that which ever storage I wish to us does indeed list NAS A as a unit that can use it.

Anywho, Since I haven't implemented my plan yet, I am trying to explore the possibility of upgrading the 871 with thunderbolt. The specs are similar, and the thunderbolt slots do appear to be a simple pcie card and nothing more. They no doubt have replacement cards, and I wouldn't be surprised if it's a commodity card or at least chipset. Since QTS appears to implement hardware discovery, probe, or whatever it should be trivial to accomplish an upgrade.

If anyone with a 871T could open it up and snap a pic of it or even just give us a lspci output dump, we could likely find it from that. At worse case, if qnap won't supply a replacement part number, I could always purchase the 871T from a no-hassle return policy and deduce it in short order simply to return it.

Beyond that I am interested because my assumption is it will perform well enough i can treat it similar to the existing bays internal to the 871. I am not sure how wise that would be with, say, the UX-500P. Will it perform well enough that adding a single or dual disks onto an existing RAID 5, or combing them together to expand a storage pool, work well enough and/or how will other USB trafficing affect it and/or would affect them.

I could use some help on upgrading the memory in my TVS-471 from 4GB to 16GB (2x). Does anyone have information on how to access the "inner" RAM module?

Mlpmail wrote:Does any body know the model of the Thunderbolt card that they are using in the 871T? I am hoping that when we find this out that we will be able to upgrade the x71 boxes.

Thunderbolt 2.0 adapter

Another picture

Since it's Thunderbolt™ 2 "Falcon Ridge" 20Gb/s the chip should be an Intel® DSL5520 (4Channel/2Ports).

Firmware for TVS-x71 and TVS-x71T is the same. The Init script "/etc/init.d/thunderbolt.sh" issues "/sbin/hal_app --check_tbt_support" for detecting Thunderbolt. Unfortunately an ASUS Thunderbolt™EX II/DUAL Controller doesn't fit the low profile slot and requires a Thunderbolt Header (GPIO) motherboard port connection.

The x71 motherboard`s PCIe Gen2 x4 slot has a 36 pin PCI Extension connector (22 + 14) that obviously includes the GPIO and DisplayPort signals needed for Thunderbolt. So the QNAP Thunderbold AIC is a customized adapter that only fits the x71.