Verifying the RM-IR002 remote control - newbee question

sonnyshogun · Post by **sonnyshogun** » Sun Mar 19, 2017 6:07 pm

Hi

I have just bought two TS-251A. I can not get the RM-IR002 to work. Is there a setup thing? I can't find it documented anywhere. To me it seems like the remotes are dead. Are there any lights that should lit up on the TS-251A when I push the buttons on the remote?

Thanks in advance!

tombulum · Post by **tombulum** » Mon Mar 20, 2017 4:26 am

I don't believe the QNAP's have a flashing lights when the buttons are pressed.

One method I have heard about is using a phone camera to 'see' the IR light flashing. Not sure if it works with the RM-IR002 tho'

OneCD · Post by **OneCD** » Mon Mar 20, 2017 4:35 am

tombulum wrote:One method I have heard about is using a phone camera to 'see' the IR light flashing. Not sure if it works with the RM-IR002 tho'

I used to be able to do that with my old iPhone 3GS. But it doesn't work on my iPhone 5. IR filter I guess.

DarinC · Post by **DarinC** » Thu Mar 23, 2017 5:55 am

tombulum wrote:I don't believe the QNAP's have a flashing lights when the buttons are pressed.

I have never had any experience with any lights going off when I am interacting with my QNAP.

Is there even a model out there that does?

tombulum · Post by **tombulum** » Thu Mar 23, 2017 8:00 am

DarinC wrote:
tombulum wrote:I don't believe the QNAP's have a flashing lights when the buttons are pressed.
I have never had any experience with any lights going off when I am interacting with my QNAP.

Is there even a model out there that does?

None that I have heard of.

One other idea is the use of an IR Infrared Remote Extender/Repeater.
I'm using one as my NAS is behind the TV. The receiver flashes whenever any remote gets fired at its general direction.

DarinC · Post by **DarinC** » Tue Apr 04, 2017 12:55 am

The remote extender is a good idea.

It would be a great way to troubleshoot the issue, but if you are buying more supplies just to check if a remote is dead, maybe you should try fixing the remotes.

I see the IR Infrared Remote Extender/Repeater as a good idea because now you get something that can help to answer this type of question in the future. And if the issue is not the remote you are that much closer to zeroing in on the problem.

ReDrUm · Post by **ReDrUm** » Sun Apr 30, 2017 8:36 pm

Are you running QTS 4.3.3? I just upgraded from 4.2 and my remote isn't able to control HD Station anymore. Might be software related?

Napas · Post by **Napas** » Fri May 05, 2017 4:10 am

After running on 4.3.3 i had to do this to start working...

on UBUNTU run...

sudo apt-get install inputlirc
sudo apt-get install ir-keytable

sudo nano /etc/rc_keymaps/rc6_mce

and then in the file...

0x800f040c KEY_KPSLASH
0x800f040f KEY_I

0x800f0420 KEY_LEFT
0x800f0421 KEY_RIGHT
0x800f041e KEY_UP
0x800f041f KEY_DOWN
0x800f0422 KEY_ENTER

0x800f045b KEY_RED
0x800f0423 KEY_BACKSPACE

0x800f0426 KEY_EPG
0x800f040e KEY_MUTE

0x800f0411 KEY_PAGEDOWN
0x800f0410 KEY_PAGEUP

QNAP NAS Community Forum

Verifying the RM-IR002 remote control - newbee question

Verifying the RM-IR002 remote control - newbee question

Re: Verifying the RM-IR002 remote control - newbee question

Re: Verifying the RM-IR002 remote control - newbee question

Re: Verifying the RM-IR002 remote control - newbee question

Re: Verifying the RM-IR002 remote control - newbee question

Re: Verifying the RM-IR002 remote control - newbee question

Re: Verifying the RM-IR002 remote control - newbee question

Re: Verifying the RM-IR002 remote control - newbee question