Report your printer that doesn't work with QNAP NAS

Printers, HDDs, USB/eSATA drives, 3rd-party programs
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ptrkp
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Re: Report your printer that doesn't work with QNAP NAS

Post by ptrkp » Thu Mar 06, 2014 4:39 am

Canon S820d not working.
TS-659 Pro II
Firmware 4.0.3

fbeaupre
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Re: Report your printer that doesn't work with QNAP NAS

Post by fbeaupre » Sun Mar 30, 2014 12:49 am

HP Laserjet 1020 with Airprint firmware or HP Laserjet 1022 firmware on MAC OSX Mavericks.

It communicates with the Mac, I can see the jobs in the queue as completed normally but nothing prints.

fkohari
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Re: Report your printer that doesn't work with QNAP NAS

Post by fkohari » Wed Apr 09, 2014 7:46 pm

Canon MP830 not working. QNAP recognizes it but when I print nothing happens. documents get on the queue then disappear.

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oyvindo
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Re: Report your printer that doesn't work with QNAP NAS

Post by oyvindo » Sat Apr 12, 2014 3:25 am

HP OfficeJet G85 does not work with my TS-119 using USB cable.

No firmware upgrade available from HP....

Too bad!
NAS:
QNAP TS-453Be 16Gb
4x3TB RAID5
QTS 4.3.6
Madsonic 6.1 + LMS 7.9.2
Plex 1.03

QNAP HS-251 2G
2x2TB RAID0
QTS 4.3.6
Kodi 16.1
Rainloop 1.12

QNAP TS-119
Single Disk 1Tb
QTS 4.3.3

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pwilson
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Re: Report your printer that doesn't work with QNAP NAS

Post by pwilson » Sat Apr 12, 2014 3:51 am

oyvindo wrote:HP OfficeJet G85 does not work with my TS-119 using USB cable.

No firmware upgrade available from HP....

Too bad!


USB Printers are a waste of Landfill space. If you wanted a network printer, you would have been better off to buy one.
That said, I find it highly unlikely that your QNAP can't see the Printer.

Access your NAS via SSH, and type the following:

Code: Select all

lsusb


Cut&paste the output of this command back to this message thread.

If the printer is listed by this command then it should work.
Hard for us to help you without QTS Firmware Version/Build numbers, and without information on the type of PC's that you are trying to configure it on.

Have you reviewed QNAP Tutorial: How to set up a network printer via QNAP NAS?

Personally I think this entire thread, (despite over 168,000 "reads") is a complete waste of time. The majority of the responses in this pointless thread are from people that didn't configure it properly. QNAP never updates the code to support "real" (aka "network") printers, yet starts the services related to printers even if no printers are configured.

The feature, and this entire thread are both a complete waste of time. The sad truth is that this feature is based on Apple's CUPS code, which if implemented properly works very very well. QNAP unfortunately has never implemented it well, and I sincerely doubt they ever will. (Years of disappointment have left me with this cynical attitude).

Patrick M. Wilson
Victoria, BC Canada
QNAP TS-470 Pro w/ 4 * Western Digital WD30EFRX WD Reds (RAID5) - - Single 8.1TB Storage Pool FW: QTS 4.2.0 Build 20151023 - Kali Linux v1.06 (64bit)
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oyvindo
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Re: Report your printer that doesn't work with QNAP NAS

Post by oyvindo » Sat Apr 12, 2014 2:55 pm

Patrick - you are among the only reliable source of help and assistance we can all rely on. Always there for us - always knowledgeable, always to the point and cheerful. What happened today? Did you get out of bed on the wrong side? :lol:

I am greatful for your reply, but truthfully I wasn't expecting any - from anyone. I thought this thread was just an invitation to collect and list user experience.
I gave up on this printer long ago, but since it is such a good printer, I couldn't find myself dumping it, so I dug out an old windows PC and configured it as a network server. I spent so much time debugging the QNAP prnt server issues that I finally gave up and moved the QNAP out of the server room and into my living room so it's no longer physically near my printer. I can't reconnect easily and follow your advice - but thanks still. Maybe there are others that can It used to be a popular printer.

Keep up the good work Patrick and never let us down. What would we do without you? :wink:
Have a great Easter vacation.
See you around

Øyvind
NAS:
QNAP TS-453Be 16Gb
4x3TB RAID5
QTS 4.3.6
Madsonic 6.1 + LMS 7.9.2
Plex 1.03

QNAP HS-251 2G
2x2TB RAID0
QTS 4.3.6
Kodi 16.1
Rainloop 1.12

QNAP TS-119
Single Disk 1Tb
QTS 4.3.3

sirdavy
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Re: Report your printer that doesn't work with QNAP NAS

Post by sirdavy » Fri Apr 25, 2014 10:34 pm

fbeaupre wrote:HP Laserjet 1020 with Airprint firmware or HP Laserjet 1022 firmware on MAC OSX Mavericks.

It communicates with the Mac, I can see the jobs in the queue as completed normally but nothing prints.


I have this problem too with my Laserjet 1020 (HP Laserjet 1022 drivers), TS221 QNAP NAS (4.0.7) and my Macbook OSX Mavericks. Is there a solution?

Could this help me? HP Printer Compatibility: 1000, 1005, 1020, P1005, P1006,etc

sirdavy
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Re: Report your printer that doesn't work with QNAP NAS

Post by sirdavy » Sat Apr 26, 2014 5:19 am

sirdavy wrote:
fbeaupre wrote:HP Laserjet 1020 with Airprint firmware or HP Laserjet 1022 firmware on MAC OSX Mavericks.

It communicates with the Mac, I can see the jobs in the queue as completed normally but nothing prints.


I have this problem too with my Laserjet 1020 (HP Laserjet 1022 drivers), TS221 QNAP NAS (4.0.7) and my Macbook OSX Mavericks. Is there a solution?

Could this help me? HP Printer Compatibility: 1000, 1005, 1020, P1005, P1006,etc


Yes, it could and it did help me. It works!

This is what to do -

1. Upgrade to 4.1.0
2. Download the package from that link above and unzip it so it's ready for use.
3. Go to you QNAP Turbo homepage
4. Then go to App Center
5. Click the "Install Manually" button on the top right hand side
6. Select the software you downloaded in step 2. and install

My printer immediately sprang into life making its recognisable warm up noises. NB I also followed the instructions here beforehand - http://www.qnap.com/useng/index.php?sn=3395 - chosing the 1022 drivers, as normal with the 1020.

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pwilson
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Re: Report your printer that doesn't work with QNAP NAS

Post by pwilson » Sat Apr 26, 2014 7:36 pm

oyvindo wrote:Patrick - you are among the only reliable source of help and assistance we can all rely on. Always there for us - always knowledgeable, always to the point and cheerful. What happened today? Did you get out of bed on the wrong side? :lol:


Actually still as cheerful as always. I'm simply frustrated at QNAP's incompetence over this feature. I've been complaining for years, and QNAP makes no effort to fix it. Apple's CUPS system works very well when configured properly, so I am frustrated that QNAP still hasn't fixed it.

oyvindo wrote:I am greatful for your reply, but truthfully I wasn't expecting any - from anyone. I thought this thread was just an invitation to collect and list user experience.


This thread was originally QNAP soliciting information from the QNAP Community. You will not however find any posts in the long thread from QNAP, except the initial message. Sharing information with QNAP about the incredible shortcomings of their CUPS implementation is a complete waste of time, as they aren't listening. (Sorry I don't know how to be cheerful about this failure on their part - I've been waiting for years for them to fix it, and still nothing).

You would have to understand how wonderful the CUPS is when it is implemented properly, to understand my bitterness of this poorly implemented NAS feature. There is no excuse for this. CUPS works very well on non-QNAP devices. I own two very expensive Enterprise grade printers that I have to configure manually on every PC in the house simply because QNAP still hasn't implemented this feature properly.

oyvindo wrote:I gave up on this printer long ago, but since it is such a good printer, I couldn't find myself dumping it, so I dug out an old windows PC and configured it as a network server. I spent so much time debugging the QNAP prnt server issues that I finally gave up and moved the QNAP out of the server room and into my living room so it's no longer physically near my printer. I can't reconnect easily and follow your advice - but thanks still. Maybe there are others that can It used to be a popular printer.


Perhaps you understand my bitterness then. CUPS is 15 years old. (Thank-you Apple), and QNAP is 10 years old. There is no excuse for not fixing this implementation, it has been "broken" for far too long, and I am frustrated that QNAP makes no effort to fix it.

Patrick M. Wilson
Victoria, BC Canada
QNAP TS-470 Pro w/ 4 * Western Digital WD30EFRX WD Reds (RAID5) - - Single 8.1TB Storage Pool FW: QTS 4.2.0 Build 20151023 - Kali Linux v1.06 (64bit)
Forums: View My Profile - Search My Posts - View My Photo - View My Location - Top Community Posters
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Please review: When you're asking a question, please include the following.

sirdavy
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Re: Report your printer that doesn't work with QNAP NAS

Post by sirdavy » Sun Apr 27, 2014 5:25 pm

sirdavy wrote:
sirdavy wrote:
fbeaupre wrote:HP Laserjet 1020 with Airprint firmware or HP Laserjet 1022 firmware on MAC OSX Mavericks.

It communicates with the Mac, I can see the jobs in the queue as completed normally but nothing prints.


I have this problem too with my Laserjet 1020 (HP Laserjet 1022 drivers), TS221 QNAP NAS (4.0.7) and my Macbook OSX Mavericks. Is there a solution?

Could this help me? HP Printer Compatibility: 1000, 1005, 1020, P1005, P1006,etc


Yes, it could and it did help me. It works!

This is what to do -

1. Upgrade to 4.1.0
2. Download the package from that link above and unzip it so it's ready for use.
3. Go to you QNAP Turbo homepage
4. Then go to App Center
5. Click the "Install Manually" button on the top right hand side
6. Select the software you downloaded in step 2. and install

My printer immediately sprang into life making its recognisable warm up noises. NB I also followed the instructions here beforehand - http://www.qnap.com/useng/index.php?sn=3395 - chosing the 1022 drivers, as normal with the 1020.


Correction: It did work but only once and then hasn't worked since. I have uninstalled/reinstalled the qpkg, added/removed/added the printer, logged in/logged out many times but it hasn't printed again since. Starting to hate this QNAP machine.

Anyway, considering I was able to print ONCE that suggests it is possible for it to work. How can I get my HP Laserjet 1020 to print?

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Re: Report your printer that doesn't work with QNAP NAS

Post by andreamar » Wed May 07, 2014 7:10 pm

The HP Laserjet P1102 doesn't work. I've tried yet the additional firmware update for HP printers.

It's a quite-diffused printer, I hope it can be used through my TS-220 asap.

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Re: Report your printer that doesn't work with QNAP NAS

Post by EHeijn » Sat May 24, 2014 2:28 pm

I have a TS-212 and a Canon Isensys LBP5100 printer. Everything looks fine till you try to print: printer not conected, server not found..... Not the bit I was hoping for.
In all everything went well, I must admit, Importing DB-s, coppying and pasting websites, making virtual websites; it is a treat.
The printer not working on the network is hard for the network users, so, please, some help?

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Re: Report your printer that doesn't work with QNAP NAS

Post by RobW » Sun May 25, 2014 11:54 pm

Pantum Series (P2050) with TS-210. Fairly new printer but there are Linux drivers on their main site.

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Re: Report your printer that doesn't work with QNAP NAS

Post by doktornotor » Mon Sep 01, 2014 11:40 pm

You can keep reporting here till you are blue in your face. Contrary to the suggestion in the original post here, QNAP simply does not care about fixing CUPS in their firmware at all. Already duly noted by one of the forum's regulars and a volunteer moderators who's spend thousands of hours of his free time here.)

All complaints regarding broken printing on devices that have Linux drivers available in CUPS upstream, hplip and similar, or at least made available by the printer manufacturer, should go to QNAP directly: :arrow: http://helpdesk.qnap.com/index.php?/Tickets/Submit
I'm gone from this forum till QNAP stop wasting volunteers' time. Get help from QNAP helpdesk instead.
Warning: offensive signature and materials damaging QNAP reputation follow:
QNAP's FW security issues
QNAP's hardware compatibility list madness
QNAP's new logo competition
Dear QNAP, kindly fire your clueless incompetent forum "admin" And while at it, don't forget the webmaster!

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Re: Report your printer that doesn't work with QNAP NAS

Post by wilsonlim » Sun Sep 07, 2014 9:13 am

Brother 1810 prints endless blank pages when connected to QNAPS. All configured correctly, bonjour activated, printer added as network printer. IS there a solution?

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