Files Missing from Finder in iMac

FTP Server, File Server, DDNS, SAMBA, AFP, NFS
Post Reply
JeffDee
New here
Posts: 4
Joined: Tue Jul 14, 2020 11:16 am

Files Missing from Finder in iMac

Post by JeffDee » Tue Nov 03, 2020 2:41 am

Hi.
I plugged in an external drive into my Qnap TS231P. In file station,I can see all the files and folders just fine.
However, when I try to find those same folders in my finder window , it shows about half of the folders. Tried it on a different Mac and it did the same thing. Is there some setting that I'm missing?
Any help on this would be most appreciated.

User avatar
dolbyman
Guru
Posts: 21317
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: Files Missing from Finder in iMac

Post by dolbyman » Tue Nov 03, 2020 3:03 am

external drive share permissions on QNAP are admin only by default

did you take this into account ?

JeffDee
New here
Posts: 4
Joined: Tue Jul 14, 2020 11:16 am

Re: Files Missing from Finder in iMac

Post by JeffDee » Tue Nov 03, 2020 6:26 am

Thanks.
Yes, to access the drive I logged in to the Qnap.

User avatar
dolbyman
Guru
Posts: 21317
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: Files Missing from Finder in iMac

Post by dolbyman » Tue Nov 03, 2020 6:32 am

the actual user you used would be the important part

JeffDee
New here
Posts: 4
Joined: Tue Jul 14, 2020 11:16 am

Re: Files Missing from Finder in iMac

Post by JeffDee » Tue Nov 03, 2020 6:47 am

I'm just using "admin" and my password.
As an aside, I can see all of the files on the internal drives of the NAS. This issue is just with one of the External USB drives.
Thanks!

User avatar
dolbyman
Guru
Posts: 21317
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: Files Missing from Finder in iMac

Post by dolbyman » Tue Nov 03, 2020 6:59 am

it could be some funny display issue on Mac, I am not an apple user so I cannot say

Have you tried a different protocol ? AFP,SMB,etc

maybe a good idea to open a ticket with qnap

JeffDee
New here
Posts: 4
Joined: Tue Jul 14, 2020 11:16 am

Re: Files Missing from Finder in iMac

Post by JeffDee » Tue Nov 03, 2020 7:09 am

No, I haven't but I'll give that a shot. Thanks for your help.

kaneider
New here
Posts: 3
Joined: Wed Oct 28, 2020 4:30 am

Re: Files Missing from Finder in iMac

Post by kaneider » Tue Dec 01, 2020 6:10 am

Experienced a similar issue: Downgrading to an earlier version (in my case on a TS-X31XU FW 4.4.3.1439 build 20200925) is the only working workaround I found so far.

torch1
Know my way around
Posts: 104
Joined: Thu Jul 04, 2019 4:53 am

Re: Files Missing from Finder in iMac

Post by torch1 » Wed Dec 02, 2020 2:02 am

In the Finder Sidebar, click on Network then doubleclick on QNAP. On the upper right of Finder below the Search there should be a "Connect as". Click on that then enter the username and password that you had registered for the user on the QNAP.

Post Reply

Return to “File Sharing”