Qsync your access permissions have been suspended

[joerg_cjpo]

Since some month I get this error message "your access permissions have been suspended" within my windows qsync app. I tried to find a setting to fix it, but I am wasn't able. Can you please help me? Whats wrong?

[zlojpapa]

The same here.
I am a victim of deadbolt so decided start from scratch, got this message and that is, no medicine.
No support.
Qlock, Qlock2, Deadbolt.
QNAP will die, sorry.

[cantemir]

I had the same problem, in may case the external hard drive un my computer where I sync with the NAS was unadvertently disconnected from my PC.
After reconnecting the drive everything worked again. But the error message was strange.
My regards,
C

[MClargo]

Yes, I got the same message. Since it was the next morning after a Qsync update the night before, I assumed it was a problem with the QNAP access, but it wasn't. In my case the problem was with Bitlocker on the drive containing the paired folder on my computer. Once I had entered the Bitlocker password to gain access to it, it all worked fine.

[rakom]

Hi everyone.
I have a NAS that is used in my company and we all use Qsync to keep the files up to date in every computer. Today I came to work and my Qsync shows the same error as @joerg_cjpo.
All other users are ok. I have my user in one desktop and one laptop and the error appears on both, so the problemm is with the user.
I know that this post is almoust one year old, but did anyone find a solution?
If not, can anyone "point the direction" of where I can get one of these assistance tickets I've read in other posts?

[dolbyman]

for tickets see here

https://service.qnap.com/en-us

[rakom]

for tickets see here

https://service.qnap.com/en-us

Thank You