QNAP and Windows communicating over wrong connection

[drewbiedoo42]

Hi all.

I'm running a TS-453BT3 with a 10gbe card as a video editing NAS. On the PC side, I'm running Windows 10 with a 10gbe card. The two devices are connected with a CAT8 cable. Additionally, both are also connected to a local switch for direct connect to my ISP. All the connections work fine individually.

The problem is that I'm finding that the NAS and PC are primarily communicating through the switch, so editing and file transfer speeds suffer quite a bit. If I unplug the NAS from the switch, the connection moves to the 10gbe and transfer speeds jump.

To state the question: How do I get the NAS and the PC to communicate over the 10gbe connection instead of the 1gbe switch?

Thanks!

[dolbyman]

if you use a direct connection for 10GbE, set this connection to a separate subnet and mount shares via that subnet

e.g.

regular 1GbE subnet (with gateway) 192.168.1.0/24 (DHCP)
dedicated 10GbE subnet 192.168.10.0/24 (static IPs)

[FSC830]

A dozen times asked, a dozen times answered!
Use a dedicated subnet without a gateway for the 10g connection and connect PC and NAS using this dedicated network (i.e. 10.0.0.1/255.0.0.0 and 10.0.0.2/255.0.0.0).
The 1g can use the current IPs for internet access.

If more details needed, please use forum search!

Regards

Edit: to late dolbyman was faster

[drewbiedoo42]

Made a couple of adjustments and still having issues:
QNAP - Adapter 1 (1Gbe) - IP: 192.168.0.146 - Subnet Mask: 255.255.255.0
QNAP - Adapter 3 (10Gbe) - IP: 192.168.2.3 - Subnet Mask: 255.255.254.0

PC - Ethernet 1 (1Gbe) - IP: Obtained Automatically -
PC - Ethernet 2 (10Gbe) - IP: 192.168.2.8 - Subnet Mask: 255.255.254.0

Seems like everything should be separated - what am I missing?

Thanks

[dolbyman]

Why is the subnet mask a /23?

Anyways, did you mount the shares on the dedicated subnet then ?

[drewbiedoo42]

Finally got it. I had unmounted the old connection, but there was a shortcut to a folder keeping it alive somehow. Also, I found that when I tried to connect to the 10gbe adapter directly, QTS would put my PC's IP address in jail for 5 minutes. Deleted the shortcut, whitelisted the IP. Everything is running really well, now.

Thanks guys!