Printer Scan to QNAP Folder fails to connect

[blofeld62]

Hi Anyone,
I have an issue scanning from a printer to a QNAP folder.

I have created a dedicated user to allow access to the folder and am using that account in the printer to send the scan.

The printer error for this Konica Minolta printer is "failed to connect".

Does anyone have this working consistently and what steps did you use?
Martin

[freshman1976]

Hi,

I have the same problem

Does anyone here knows to resolve scan to qnap network folder on a HP multifunction scanner/printer?

Many thanks in advance

Regards,
freshman1976

[pivanoe]

Hello, Me too! My printer does send Scan Scans to its folder on the old QNAP TS470pro... But, for a few days, it has not been possible to send to TVS682 (QTS 5.0.1.2145 Build 20220903) Which worked fine before because both configurations are always present in my HP-8600plus printer. Thank you for your feedback

Hello, Moi également ! Mon imprimante envoie bien des Scans de numérisation vers son dossier sur l'ancien QNAP TS470pro... Mais, depuis quelques jours, impossible d'envoyer vers TVS682 (QTS 5.0.1.2145 Build 20220903) Ce qui fonctionnait bien avant car les deux configuration sont toujours présentent dans mon imprimante HP-8600plus.
Merci

[dolbyman]

Check if your NAS min SMB protocol has changed..and what protocol versions the HP supports

[dosborne]

I've tried to set this up with a couple HP and brother printers to qnap nas boxes as well as dlink nas boxes. Haven't found a combination that works so far.

[byww101]

Hi all
has anyone got a solution for this please? I have got myself QNAP and I am struggling to use the 'Scan to Network Folder ' function on my HP OfficeJet. It works fine with Synology previously.
I just keep getting the Network error message.
thanks

[FSC830]

Did you check the SMB versions as advised?

Regards