network failure the device was not found on the network

Blackout · Post by **Blackout** » Tue Apr 25, 2017 6:27 am

hi im using the latest Qfinder (6.1), i can see my TS869 in Qfinder just fine, i can log into my TS869 and look at the Admin settings perfectly. Looking around at the settings in the 869 and its nice and responsive.

Then i go to Map Network Drive and i get a long stall from Qfinder, it actually drops into "Not Responding" in the top bar of the window, but then after 30 seconds or so it pops up and asks for the TS869 Login and password, and then i get the popup message "network failure the device was not found on the network."

Huh? it can see my 869 obviously, i can see it in the list and stroll around in its Admin Web Page settings, using the same login and password. So why cant it find the device to map the drive?

Capture.JPG

many thanks for your advice...

Blackout

dolbyman · Post by **dolbyman** » Tue Apr 25, 2017 6:33 am

when you manually map the drive via IP/Name ? .. what happens ?

Don · Post by **Don** » Tue Apr 25, 2017 7:36 am

Single network connection?

Blackout · Post by **Blackout** » Tue Apr 25, 2017 3:34 pm

hi Don well the TS869 runs through a switch. it connects to various things from there but my PC is directly plugged into it. I havent had a problem before its worked fine for a few months now and then the last few days its not allowing me to map a network drive. But one more piece of info...It is running Rsync at the moment, backing itself up to a TS410. Its been running for a few days and has "12 days to go" ... i wonder if its "too busy" doing Rsync? but the CPU only shows about 10% busy in Admin settings....is there a bug where Rsync and Mapping a Network drive dont work together?

Don · Post by **Don** » Tue Apr 25, 2017 10:18 pm

So more than one connection. Are they on different subnets? Is your PC connected to the switch? What happens if you try to connect to the NAS via the switch connection and not the direct connection? Why do you have it directly connected anyway?

schumaku · Post by **schumaku** » Wed Apr 26, 2017 6:34 pm

@Don ... not sure there are different connections involved from the details provided.

Blackout · Post by **Blackout** » Fri Jun 30, 2017 3:08 am

just to let everyone know i took that pc and threw it into the street and brought a new one, now its working fine.

i have a feeling that the MB was failing, it was old.

MAny thanks for your posts.

Cheers,
Blackout

dolbyman · Post by **dolbyman** » Fri Jun 30, 2017 5:13 am

tossing it out the window seems fitting for that nick

QNAP NAS Community Forum

network failure the device was not found on the network

network failure the device was not found on the network

Re: network failure the device was not found on the network

Re: network failure the device was not found on the network

Re: network failure the device was not found on the network

Re: network failure the device was not found on the network

Re: network failure the device was not found on the network

Re: network failure the device was not found on the network

Re: network failure the device was not found on the network