TS-228A - slow speed writting / reading

[Lukas P.]

Hello,

first of all, excluse my english (i am czech). I am newbie in sites, NAS,... , so i appologieze if i cant explain the problem more detailed.

Description of problem:

When i am copying bigger file to nas, i get maximum speed about 10Mb/s. It looks like its going trought internet (its same speed of my max. download). The same problem is in the oposite direction.

HW: QNAP TS-228A, FW version: last version (i couldnt find it in qmanager, so i could add it later)
DISK: 1x WD RED 4 TB
MODEM: Huawei • HG8245H • GPON ONT
PC: WIN 10 Pro, i7 8700k , GIGABYTE Z390 M GAMING, Samsung 970 PRO 512GB

PC and NAS i have connected by lan cables (5e) to the modem without any different device on line. I have check cables, all pairs on cables are OK(1 GB/s).

Steps how i test the speed:

1.) Go to My PC
2.) Open Network
3.) Open Media - Cloud folders
4.) Insert file (about 1GB)
5.) Copying progess from WIN shows me the max. speed about 10Mb/s.

Durring copying file NAS didnt do anything different. CPU was about 6% of usage before i start copying, ram about 50%.

I hope, i explain it cleary.

[dolbyman]

what are media / cloud folders ? (screenshot)

have you mounted the nas shares via IP or Name ?

e.g.
\\NASIP\Backups

[Lukas P.]

This is what i mean Media folders. So if I understand it right, nas is mounted by the IP.

[dolbyman]

Ipv4 is numbers only..so the nas is mounted by name (smb)


issue is probably a faulty cable from nas to switch (running 100Mbit/s = ~10Mbyte/s)