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Cant copy large files
Posted: Mon Jul 20, 2020 11:48 pm
by QSISteve
I have a problem with my TVS951X.
I cant copy large files to the shares. I get the attached message. I can copy smaller files without a problem. The machine I'm copying from is Windows 10.
I've confirmed the following:
AFP and ACL are enabled and my user does have full access to the folder. I've tried both as an individual user and as part of a user group.
I've tried all flavours of SMB1-3
I had QNAP Tech support have a look but they went away scratching their heads.
I also have an HS-251+ where I dont have an issue.
TVS is setup as a ADDC.
Anybody any thoughts?
SteveJ
Re: Cant copy large files
Posted: Mon Jul 20, 2020 11:56 pm
by dolbyman
So you are using Apple Stuff (because you said AFP is active) but then on top a DC running on the QNAP ? (don't even know if Apple stuff can join domains .. never had any Applethings)
RAM of your NAS original ?
What Firmware is the NAS running ?
Re: Cant copy large files
Posted: Tue Jul 21, 2020 12:34 am
by QSISteve
Not using apple stuff. Therefore do I need AFP?
Firmware 4.4.3.1354
SteveJ
Re: Cant copy large files
Posted: Tue Jul 21, 2020 1:43 am
by torch1
No - even if you have any kind of recent Mac you don't need AFP...SMB is the "new" AFP
Is Win/Mac/NFS > Advanced Options > Enable Asynchronous I/O checked?
Re: Cant copy large files
Posted: Wed Jul 22, 2020 9:59 pm
by QSISteve
Disabled AFP. Confirm Asynchronous IO is checked.
Problem still present.
SteveJ
Re: Cant copy large files
Posted: Wed Jul 22, 2020 10:20 pm
by dolbyman
What about the RAM as aksed before ?
Re: Cant copy large files
Posted: Wed Jul 22, 2020 11:09 pm
by QSISteve
Sorry RAM is 32GB of which 26GB is free at the moment.
SteveJ
Re: Cant copy large files
Posted: Wed Jul 22, 2020 11:19 pm
by dolbyman
OK so that is non default RAM, test with the original RAM and see if it still happens
All sorts of bad thing can happen with non compatible RAM
viewtopic.php?f=45&t=153717
viewtopic.php?f=25&t=155420
Re: Cant copy large files
Posted: Wed Jul 22, 2020 11:20 pm
by torch1
Have you looked at the System logs on the QNAP?
Otherwise try running Wireshark
https://www.wireshark.org/#download on the PC that is having the issue.
Re: Cant copy large files
Posted: Thu Jul 23, 2020 12:23 am
by QSISteve
Think we might of hit the nail on the head. I've crucial memory in the TVS.
Ill try and source some ripjaws.
SteveJ
Re: Cant copy large files
Posted: Mon Jul 27, 2020 10:09 pm
by QSISteve
Memory replaced. Problem solved.
SteveJ