Unable to delete Folder in File Station 5

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edwhitney
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Unable to delete Folder in File Station 5

Post by edwhitney »

I created a folder that I now want to delete but am unable to do so. It appears in QNAP File Station 5 (and Windows 10 Explorer) as a folder but does not appear as a shared folder. I am unable to delete it or edit its properties to do so. Suggestions are welcome. Thank you.
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dolbyman
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Re: Unable to delete Folder in File Station 5

Post by dolbyman »

so is it a share or a folder (below a share) ?

a screenshot might help
edwhitney
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Re: Unable to delete Folder in File Station 5

Post by edwhitney »

Folder.
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dolbyman
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Re: Unable to delete Folder in File Station 5

Post by dolbyman »

So what happens when you try to delete the folder (whatever method you try)
David Morrow
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Re: Unable to delete Folder in File Station 5

Post by David Morrow »

Us amateurs would call it a Shared Folder.

If it is, go to Control Panel, Shared Folder, check the box next to the shared folder, and click "Remove"
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dolbyman
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Re: Unable to delete Folder in File Station 5

Post by dolbyman »

Op said "folder" when I asked.. so why would you think it's a share then ?
David Morrow
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Re: Unable to delete Folder in File Station 5

Post by David Morrow »

Because the only time that I had the same problem was when I tried to removed a folder with Windows Explorer forgetting that it was shared folder.



Also in Vancouver, BC
herbie28
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Re: Unable to delete Folder in File Station 5

Post by herbie28 »

I am having the same problem.
Using Admin login, I created a shared folder under my RAID volume root (ie on same level as HOME etc. File Station 5 should allow me to right click on the folder then hit delete.
No offering to DELETE is available.

If I create a folder under a USER it works this way.
What am I failing to understand?
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dolbyman
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Re: Unable to delete Folder in File Station 5

Post by dolbyman »

what happens with given users if interacted via smb?

file station should be used only occasionally...it's just not how you interact with a nas
jeffdaniel
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Re: Unable to delete Folder in File Station 5

Post by jeffdaniel »

The File Station app sends the files to Recycling Bin folder, where they get deleted 180 days later (by default). You can configure this behavior in the control panel. Or actually delete them all right away. From the Control Panel.
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dolbyman
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Re: Unable to delete Folder in File Station 5

Post by dolbyman »

OP was complaining about the inability to delete folders..nothing to do with the recycle bin
JAFO1
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Re: Unable to delete Folder in File Station 5

Post by JAFO1 »

I'm also having trouble deleting folders shared with File Station 5.
How do I delete two shared folders on the same volume?
Thank you
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dolbyman
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Re: Unable to delete Folder in File Station 5

Post by dolbyman »

go to share management and delete them
JAFO1
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Re: Unable to delete Folder in File Station 5

Post by JAFO1 »

thks
sharing management stays where? in file station 5, in the control panel, i.e. what is the application?
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dolbyman
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Re: Unable to delete Folder in File Station 5

Post by dolbyman »

What is the qnap model and firmware version?

Then I can point you to the part in the manual that explains it
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