QNAP slow transfer speed over Gigabit Network

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sultanbrunei
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QNAP slow transfer speed over Gigabit Network

Post by sultanbrunei » Wed Apr 14, 2021 1:53 pm

I do not know what is wrong with my setup.
My QNAP TS-228 is giving me approximately 10 MBps transfer speed (PC to QNAP and vice versa).
QNAP (gigabit port) is connected to PC (gigabit ethernet card) through CAT5e cables to gigabit router and gigabit switches.

Please help to identify what is wrong with my setup?
Is it because my QNAP is a low-end unit (but why having a gigabit port)?

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Toxic17
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Re: QNAP slow transfer speed over Gigabit Network

Post by Toxic17 » Wed Apr 14, 2021 4:13 pm

Maybe worth testing your cables or replacing them or trying different ones just in case they are faulty.

as to you setup, what AV do you use on your PC? AV can and will scan incoming/outgoing data to scans may slow down transfer speed.

Also what hard disk setup do you have on your NAS?

Model of Hard disk/Raid Setup.

not sure if you are able to run this command in an SSH session but it can give speed related stats for Hard disk/raid setup.

SSH:

Code: Select all

qcli_storage -T force=1

Code: Select all

qcli_storage -t force=1
As I said it may not work on your NAS but try it anyhow. post the report if it works.
Regards Simon

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Re: QNAP slow transfer speed over Gigabit Network

Post by sultanbrunei » Wed Apr 14, 2021 4:39 pm

I use windows defender, however even if I turn it off, I did not see any changes in transfer speed.
Hard disk setup in my PC : 1 256GB SSD and 1 512GB Sata HDD.

I did not know how to run SSH session for that purpose.
However, using windows software "LAN speed test", this is the results:
test1.png
test2.png
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dolbyman
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Re: QNAP slow transfer speed over Gigabit Network

Post by dolbyman » Wed Apr 14, 2021 8:30 pm

looks like you have a 100Mbit/s segment somewhere

check all connection speeds involved

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Re: QNAP slow transfer speed over Gigabit Network

Post by sultanbrunei » Wed Apr 14, 2021 8:37 pm

dolbyman wrote:
Wed Apr 14, 2021 8:30 pm
looks like you have a 100Mbit/s segment somewhere

check all connection speeds involved
I also think the same.
However, I have checked my routers and my switches they are all confirmed gigabit.
Are there anyway to check further?

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Re: QNAP slow transfer speed over Gigabit Network

Post by dolbyman » Wed Apr 14, 2021 8:40 pm

connect nas and pc directly for a test (fixed ip and not dhcp)

see what the test then says

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Re: QNAP slow transfer speed over Gigabit Network

Post by Toxic17 » Thu Apr 15, 2021 6:08 am

sultanbrunei wrote:
Wed Apr 14, 2021 8:37 pm
Are there anyway to check further?
Cables can limit speed. check they all are Cat5e or higher and are not damaged, make sure all twisted pairs are working correctly with an ethernet cable tester.
Regards Simon

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Re: QNAP slow transfer speed over Gigabit Network

Post by syncthing » Thu Apr 15, 2021 2:56 pm

you also can check the connection speed in windows or the NAS (Control Panel > Network & Virtual Switch, the interface section shows you the Network speed)

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Re: QNAP slow transfer speed over Gigabit Network

Post by sultanbrunei » Thu Apr 15, 2021 5:15 pm

syncthing wrote:
Thu Apr 15, 2021 2:56 pm
you also can check the connection speed in windows or the NAS (Control Panel > Network & Virtual Switch, the interface section shows you the Network speed)
it says: 1 Gbps
therefore it means that qnap is connected with a gigabit speed, right?
below for reference the screenshot:
adapter.png
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dolbyman
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Re: QNAP slow transfer speed over Gigabit Network

Post by dolbyman » Thu Apr 15, 2021 8:52 pm

the qnap can't ID the NIC though...the chipset is 0x0000

so something is wrong here

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Re: QNAP slow transfer speed over Gigabit Network

Post by sultanbrunei » Thu Apr 15, 2021 8:55 pm

dolbyman wrote:
Thu Apr 15, 2021 8:52 pm
the qnap can't ID the NIC though...the chipset is 0x0000

so something is wrong here
If the NIC model is 0x0000,
is it an indication that the NIC of my QNAP is faulty/damaged?

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Re: QNAP slow transfer speed over Gigabit Network

Post by dolbyman » Thu Apr 15, 2021 8:58 pm

at least an indication that it cannot read the model info from it

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Re: QNAP slow transfer speed over Gigabit Network

Post by sultanbrunei » Thu Apr 15, 2021 8:59 pm

so what next should I do, sir?

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dolbyman
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Re: QNAP slow transfer speed over Gigabit Network

Post by dolbyman » Thu Apr 15, 2021 9:00 pm

can you do a

Code: Select all

 ifconfig -a
via ssh and post back the results?

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Re: QNAP slow transfer speed over Gigabit Network

Post by sultanbrunei » Fri Apr 16, 2021 6:43 pm

dolbyman wrote:
Thu Apr 15, 2021 9:00 pm
can you do a

Code: Select all

 ifconfig -a
via ssh and post back the results?
putty.png
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