QNAP slow transfer speed over Gigabit Network

[sultanbrunei]

I do not know what is wrong with my setup.
My QNAP TS-228 is giving me approximately 10 MBps transfer speed (PC to QNAP and vice versa).
QNAP (gigabit port) is connected to PC (gigabit ethernet card) through CAT5e cables to gigabit router and gigabit switches.

Please help to identify what is wrong with my setup?
Is it because my QNAP is a low-end unit (but why having a gigabit port)?

[Toxic17]

Maybe worth testing your cables or replacing them or trying different ones just in case they are faulty.

as to you setup, what AV do you use on your PC? AV can and will scan incoming/outgoing data to scans may slow down transfer speed.

Also what hard disk setup do you have on your NAS?

Model of Hard disk/Raid Setup.

not sure if you are able to run this command in an SSH session but it can give speed related stats for Hard disk/raid setup.

SSH:

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qcli_storage -T force=1

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qcli_storage -t force=1

As I said it may not work on your NAS but try it anyhow. post the report if it works.

[sultanbrunei]

I use windows defender, however even if I turn it off, I did not see any changes in transfer speed.
Hard disk setup in my PC : 1 256GB SSD and 1 512GB Sata HDD.

I did not know how to run SSH session for that purpose.
However, using windows software "LAN speed test", this is the results:

test1.png

test2.png

[dolbyman]

looks like you have a 100Mbit/s segment somewhere

check all connection speeds involved

[sultanbrunei]

looks like you have a 100Mbit/s segment somewhere

check all connection speeds involved

I also think the same.
However, I have checked my routers and my switches they are all confirmed gigabit.
Are there anyway to check further?

[dolbyman]

connect nas and pc directly for a test (fixed ip and not dhcp)

see what the test then says

[Toxic17]

Are there anyway to check further?

Cables can limit speed. check they all are Cat5e or higher and are not damaged, make sure all twisted pairs are working correctly with an ethernet cable tester.

[syncthing]

you also can check the connection speed in windows or the NAS (Control Panel > Network & Virtual Switch, the interface section shows you the Network speed)

[sultanbrunei]

you also can check the connection speed in windows or the NAS (Control Panel > Network & Virtual Switch, the interface section shows you the Network speed)

it says: 1 Gbps
therefore it means that qnap is connected with a gigabit speed, right?
below for reference the screenshot:

adapter.png

[dolbyman]

the qnap can't ID the NIC though...the chipset is 0x0000

so something is wrong here

[sultanbrunei]

the qnap can't ID the NIC though...the chipset is 0x0000

so something is wrong here

If the NIC model is 0x0000,
is it an indication that the NIC of my QNAP is faulty/damaged?

[dolbyman]

at least an indication that it cannot read the model info from it

[sultanbrunei]

so what next should I do, sir?

[dolbyman]

can you do a

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 ifconfig -a

via ssh and post back the results?

[sultanbrunei]

can you do a

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 ifconfig -a

via ssh and post back the results?

putty.png