Folders and files missing in File Station but content avaiable on PLEX

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wytco0
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Folders and files missing in File Station but content avaiable on PLEX

Post by wytco0 »

I was recently reorganizing my multimedia to put it into the Plex suggested structure under a new folder called 'MEDIA', previously my TV Shows and Movies were in folders under 'Movies and TV Series' I used the Qnap file station to move folders but something has not worked and I am not sure why. My 'Movies and TV Series' folder now looks empty and the files are not in the new structure.

HOWEVER, all of my movies and TV series ARE available in PLEX and I have tried several of them and they all seem complete.

I have tried searching with file station for the files based on individual movies etc but I can't find any of them.

Can anyone suggest anything I can do to find these files on my TS-253D?

Thanks
wytco0
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Posts: 39
Joined: Wed Sep 21, 2011 5:05 am

Re: Folders and files missing in File Station but content avaiable on PLEX

Post by wytco0 »

I wonder if the problem is that somehow the qnap OS has lost touch with the underlying filesystem? I am not sure ifd this makes sense but could my files be in the underlying linux(?) filesystem but the higherlevel QNAP OS no longer knows about them?

Any ideas of how I coudl check this, if it makes sense?
wytco0
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Joined: Wed Sep 21, 2011 5:05 am

Re: Folders and files missing in File Station but content avaiable on PLEX

Post by wytco0 »

I tried using FTP remotely to see where the files are and I couldn't find anything. Next, I used SSH and ls and I CAN find the files, they don't show at all on QNAP File Manager so I am not sure what has gone wrong.

Currently, I am copying all the folders and files to another folder for further investigation.

Does anyone have any idea how this can happen ??
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dolbyman
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Re: Folders and files missing in File Station but content avaiable on PLEX

Post by dolbyman »

have you tried recreating the folder? (manual storage location)
wytco0
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Re: Folders and files missing in File Station but content avaiable on PLEX

Post by wytco0 »

I made a copy of the folder using SSH and the following command:

cp -R "/share/CACHEDEV1_DATA/MOVIES AND TV SERIES/" "/share/CACHEDEV1_DATA/XXXXXXXXXX/" that has created a new folder that I can also see from Plex but the new folder doesn't appear in File manager either.

I also tried creating a snapshot and I can see both the new and original folders from that.

This all seems strange to me !
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dolbyman
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Re: Folders and files missing in File Station but content avaiable on PLEX

Post by dolbyman »

no command line needed

create a folder in gui and manually point it to the correct location on cachedev ..all via gui
wytco0
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Re: Folders and files missing in File Station but content avaiable on PLEX

Post by wytco0 »

Ah Interesting, I tried creating a new folder but I cant see how to point it at the correct location from the file manager GUI, can you point me in the right direction? Thanks in advance.
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dolbyman
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Re: Folders and files missing in File Station but content avaiable on PLEX

Post by dolbyman »

quick forum search

viewtopic.php?t=153254
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