Files & Folders Disappearing

[jamiesw]

Hi there, I have a client that uses a QNAP TS-45, using the lastest firmware etc.
A few months ago some users remoted that some files and folders were missing, so I assumed someone may have deleted by accident.
However it happened again yesterday to a senior manager that a folder with a few thousand files just vanished, they had went in in the morning files there, they were working on them, went back in afternoon and the whole folder had vanished.

anyone had this issue or any ideas?

thanks

[dolbyman]

ts-45? (please check the model)

please state firmware..'latest' does not help

remote users? how is that done ? (plain exposure is extremely dangerous)

[FSC830]

Are you sure, no one has moved the folder by accident?
This happens to me more than one time, but in most cases I recognized this and could abort/remove.
I dont know why this happens, guessing, that sometimes a mouse click is "misused" by Windows and next click sets a destination and task starts.

What about the network recycle bin?
Did you run a filesystem check?

Asking for disappeared files/folders make me guessing there is no backup available from which to restore the missing ones???

Regards

[dosborne]

There is at least one thread in the last few months where someone also was talking about files and folders randomly disappearing. I'm too lazy to look for it as it didn't apply to me, so I don't know if it was validated as an actual issue or of there was some sort of resolution.