I've left it a good month or so before doing anything about it, in case an update fixed the issue.
Nothing has come.
I've tried rasing a support ticket but the response i'm getting is REALLY frustrating the hell out of me.
I'm getting the response of "If its not on our support list, go buy different cameras".
Direct quote is
- Matt Webster, QNap systems.If the cameras are not on the compatibility list then they are not compatible and not supported, please replace the camera's with compatible cameras from the list, thanks.
These cameras have been working for as long as i have had QVR Pro, 2 or so. They are onvif compatiable cameras.
I dont feel it is a viable solution to replace 8 cameras that used to work until an update broke them. Who's to say this won't happen again on the lot of ONVIF compatiable cameras i get!?
THis happened a year or so back, but support got them working again.
ANyone know a way of escalating this, around the guys at the support ticket office and getting direct to the QVR Pro guys, who were fantastic last time.
Cheers
Stuart