QVR Pro 2.1.2.0 Initial Setup error 3004

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edgarjohn
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Joined: Mon Jun 11, 2012 7:30 pm

QVR Pro 2.1.2.0 Initial Setup error 3004

Post by edgarjohn »

Hi Everyone,
Does anyone know how to solve this error 3004 on initial setup?

I had QVR Pro working until this last update 2.1.2.0.
Firmware is 5.0.0.1828 build 20211020.
QNAP TVS-1282

When installing, know I get the error 3004 undefined.
I’ve tried to change the “Enabled Advanced Folder Permissions”, on and off, but the error repeats.
Removed de QVR Pro; I’ve deleted the QVR shared folders and confirmed de QPKG folder had no QVR.
Tried new install, but get de “3004 undefined error”.
Definitely not the best qnap update.

Can anyone advise me?
CD10B473-755B-4D7A-BF8A-C872DDAA98D1.jpeg
Opened ticket Q-202110-13266.

Thanks,
Edgar J.
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bontfaen
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Joined: Wed Apr 28, 2021 2:17 pm

Re: QVR Pro 2.1.2.0 Initial Setup error 3004

Post by bontfaen »

Hi Edgar

I'm getting the same 3004 error. Did you get a solution from anyone on the forum or QNAP support? If so what's the solution?
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spile
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Posts: 637
Joined: Tue May 24, 2016 12:13 am

Re: QVR Pro 2.1.2.0 Initial Setup error 3004

Post by spile »

My advice would be to open a call with Qnap support.
bontfaen
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Re: QVR Pro 2.1.2.0 Initial Setup error 3004

Post by bontfaen »

I've done that already but their suggestion was so off the mark.

I had done what they suggested with no solution.

I just hope I get a telephone call response tomorrow when I ring. Has anyone got the remote support request to work?
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spile
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Posts: 637
Joined: Tue May 24, 2016 12:13 am

Re: QVR Pro 2.1.2.0 Initial Setup error 3004

Post by spile »

bontfaen wrote: Tue May 17, 2022 3:07 am I've done that already but their suggestion was so off the mark.

I had done what they suggested with no solution.

I just hope I get a telephone call response tomorrow when I ring. Has anyone got the remote support request to work?
Keep going with email support and keeping the call open . In the past I have had success with remote support. In fact no complaints when I have used it.
edgarjohn
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Joined: Mon Jun 11, 2012 7:30 pm

Re: QVR Pro 2.1.2.0 Initial Setup error 3004

Post by edgarjohn »

bontfaen wrote: Sat May 14, 2022 10:31 pm Hi Edgar

I'm getting the same 3004 error. Did you get a solution from anyone on the forum or QNAP support? If so what's the solution?
Hi bontfaen,
No. I just did a full re-install of the QNAP. there too many errors looping.
Couldn't wait any longer. I believe the issue could be related with some folder/file permissions.
After the full reinstall as a new qnapOS, and no admin allowed, everything seems ok.
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