RTSP Stream not working

QVR Pro, QVR Pro Client, QVR Center and Surveillance Station
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pitchdown
Know my way around
Posts: 112
Joined: Sat Sep 22, 2012 7:09 pm

RTSP Stream not working

Post by pitchdown »

Hello,
I am having an ubiquiti G3 Dome IP Camera.
This cam is having options with standalone working with RTSP.

I can stream with VLC-player from the camera, but not from surveillance station with the following settings (see attachment for settings and error).

With vlc-player the following url is working fine : rtsp://192.168.2.60:554/s0
username : admin
password: admin

What is the problem here?

Thx
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AlastairStevenson
Experience counts
Posts: 2415
Joined: Wed Jan 08, 2014 10:34 pm

Re: RTSP Stream not working

Post by AlastairStevenson »

The settings look like they should work.
Is this remote access, not LAN access?
But try putting the full RTSP URL in the field for the RTSP path, as you have quoted for VLC.
TS-431+ for storage and media and a bunch of IP cams under Surveillance Station. TVS-473 as files backup and QVR Pro.
pitchdown
Know my way around
Posts: 112
Joined: Sat Sep 22, 2012 7:09 pm

Re: RTSP Stream not working

Post by pitchdown »

Hi,
just tested it with the full url : RSTP://192.168.2.160:554/s0

Still same issue.

This is local access.
AlastairStevenson
Experience counts
Posts: 2415
Joined: Wed Jan 08, 2014 10:34 pm

Re: RTSP Stream not working

Post by AlastairStevenson »

That should be 'RTSP' not 'RSTP'
Try to finish the setup screens, and modify from the finished configuration.
You need to be sure the LAN port is set correctly. That's not on the screen in your screenshot.
TS-431+ for storage and media and a bunch of IP cams under Surveillance Station. TVS-473 as files backup and QVR Pro.
pitchdown
Know my way around
Posts: 112
Joined: Sat Sep 22, 2012 7:09 pm

Re: RTSP Stream not working

Post by pitchdown »

RTSP was a typo.
I have tried the setup screens with /so --> not working
Also changing after setup to the long url : RTSP://192.168.2.60:554/s0 --> not working
lan ports are set to 80 and t554 --> still not working

Are there any other options to get this work on surveillance station?

Thx
AlastairStevenson
Experience counts
Posts: 2415
Joined: Wed Jan 08, 2014 10:34 pm

Re: RTSP Stream not working

Post by AlastairStevenson »

Are there any other options to get this work on surveillance station?
Most IP cameras are ONVIF compatible these days - but the product specs for this one don't mention it.
You can find out for sure by downloading the very good Windows open-source tool 'ONVIF Device Manager' from sourceforge.net
If you are lucky and it is ONVIF compatible - ODM will tell you lots about the camera that's not in the user manual.
If so - the 'ONVIF port', used for configuring the SS ONVIF model selection, is shown in the URI at the bottom of the Identification page.
You will need to give ODM some logon credentials - top left of the window.
TS-431+ for storage and media and a bunch of IP cams under Surveillance Station. TVS-473 as files backup and QVR Pro.
pitchdown
Know my way around
Posts: 112
Joined: Sat Sep 22, 2012 7:09 pm

Re: RTSP Stream not working

Post by pitchdown »

It seams Onvif Device Manager is not finding my G3 dome camera.

Any other options?
AlastairStevenson
Experience counts
Posts: 2415
Joined: Wed Jan 08, 2014 10:34 pm

Re: RTSP Stream not working

Post by AlastairStevenson »

Sorry - no other options, unless you are well versed in network traffic analysis.
It seems to me your Ubiqiti camera has some bugs and deficiencies.
It may be best to try their support facility to ask about problems with the RTSP implementation, and when/if ONVIF support will be provided.
TS-431+ for storage and media and a bunch of IP cams under Surveillance Station. TVS-473 as files backup and QVR Pro.
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