QVRClient RGError

QVR Pro, QVR Pro Client, QVR Center and Surveillance Station
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HugoStiglitz1
First post
Posts: 1
Joined: Fri May 26, 2017 10:36 am

QVRClient RGError

Post by HugoStiglitz1 »

Hi All,

i'm having no end of trouble with the live view and playback areas of the Surveillance Station.
I cannot get the web live view or playback functions working, they just say to install the addon / add to Intranet sites lists.
I have done this and nothing works. I then read that there is no support for 64bit browsers.

So i turned my attention to the QVR Client software.
I installed the latest version I could find (QMon_5.1.0_20160129) but it opens up with this "RGError" popup, i can click ok but then there is nothing I can do. (i have "v build 20170322" in the left menu) but no actions to perform.

If i Use the older version of QMON (QMon_20150630) i don't get the error but I only get a blank page.
Tried it on 2 different Domain Joined Computer and 1 workgroup (all win 10 64bit)

QNAP TS-451U (Version 4.3.3.0188 16/05/2017)
Surveillance Station 5.1.1.4.2 (2017/03/22)
Windows 10 64bit.

The live view and playback functions work on the Mobile App (Vmobile)
I have also tried the QVR software on a Mac and it works fine.

everything is just over the Local LAN.
StubbeA
First post
Posts: 1
Joined: Fri Jun 09, 2017 7:20 pm

Re: QVRClient RGError

Post by StubbeA »

I have the same problems. It seems to be the update from QNAP Surv. Station or WIN 10 Pro 64bit Update ...
i tried many features, but no chance. Now use mac-client from QVR and the mobile version Vmobile (that works).

anyone ideas?
olestef
Starting out
Posts: 12
Joined: Sat Jul 01, 2017 7:40 pm

Re: QVRClient RGError

Post by olestef »

Any progress on this?

Having the exact same issue..
Ephreal
Starting out
Posts: 25
Joined: Fri Jun 09, 2017 11:53 pm

Re: QVRClient RGError

Post by Ephreal »

Not sure if this is any help and im not even sure its what fixed my problem becuase i had a similar problem.

I the QVR pro app you'll need to create a monitor type or view type (cant remember what it is called )where you define how many cameras you want to view.

Regards
olestef
Starting out
Posts: 12
Joined: Sat Jul 01, 2017 7:40 pm

Re: QVRClient RGError

Post by olestef »

Just installed QVR Pro. Looking good so far. :-)

As a "newbie" to QNAP and QNAP apps I really appreciate all tip I can get.

Thank you!
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