Hikvision DS2CD2042WD Alarm Recording

QVR Pro, QVR Pro Client, QVR Center and Surveillance Station
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uwe.pegasus
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Posts: 1
Joined: Sat Jan 08, 2011 6:04 pm

Hikvision DS2CD2042WD Alarm Recording

Post by uwe.pegasus »

Hello,
I operate this camera on a Qnap NAS Surveillance Station(V5.1.1.3.3). I have a software update performed by 5. 4. 5_170124 onto 5. 5. 0_170725. After that went only once nothing more (no video at Surveillance Station). In the settings I put a check mark for advanced settings, integration protocol enable Hikvision CGI.
After that I had a video again. What else should I set so that I, as in the previous software, get an alarm recording at the Suveillance Station again?
AlastairStevenson
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Posts: 2415
Joined: Wed Jan 08, 2014 10:34 pm

Re: Hikvision DS2CD2042WD Alarm Recording

Post by AlastairStevenson »

I have a software update performed by 5. 4. 5_170124 onto 5. 5. 0_170725.
That 5.5.0 firmware represents a considerable change in how the camera works.
I would imagine that QNAP are working to support those changes in the SS camera model code, and to fix up any problems that it has caused.
What else should I set so that I, as in the previous software, get an alarm recording at the Surveillance Station again?
I suggest submitting a QNAP HelpDesk request to ask what changes are being done and when they will be available.
https://helpdesk.qnap.com/index.php?/Tickets/Submit
TS-431+ for storage and media and a bunch of IP cams under Surveillance Station. TVS-473 as files backup and QVR Pro.
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