Hello,
I operate this camera on a Qnap NAS Surveillance Station(V5.1.1.3.3). I have a software update performed by 5. 4. 5_170124 onto 5. 5. 0_170725. After that went only once nothing more (no video at Surveillance Station). In the settings I put a check mark for advanced settings, integration protocol enable Hikvision CGI.
After that I had a video again. What else should I set so that I, as in the previous software, get an alarm recording at the Suveillance Station again?
Hikvision DS2CD2042WD Alarm Recording
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Re: Hikvision DS2CD2042WD Alarm Recording
That 5.5.0 firmware represents a considerable change in how the camera works.I have a software update performed by 5. 4. 5_170124 onto 5. 5. 0_170725.
I would imagine that QNAP are working to support those changes in the SS camera model code, and to fix up any problems that it has caused.
I suggest submitting a QNAP HelpDesk request to ask what changes are being done and when they will be available.What else should I set so that I, as in the previous software, get an alarm recording at the Surveillance Station again?
https://helpdesk.qnap.com/index.php?/Tickets/Submit
TS-431+ for storage and media and a bunch of IP cams under Surveillance Station. TVS-473 as files backup and QVR Pro.