QVR PRO Install problem

QVR Pro, QVR Pro Client, QVR Center and Surveillance Station
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tomas82
First post
Posts: 1
Joined: Wed May 09, 2018 4:26 pm

QVR PRO Install problem

Post by tomas82 » Wed May 09, 2018 4:30 pm

hi everyone,

Unable to apply the configuration settings.
Error code: 5001 The QVR Pro Apache timed out.

any idea ? Thanks

JCCorp
Starting out
Posts: 38
Joined: Tue Jun 23, 2015 5:37 am

Re: QVR PRO Install problem

Post by JCCorp » Mon Jul 08, 2019 2:53 am

I am also have the same issue, when trying to install QVR Pro v1.2.1.4.

TVS-863+ (4.3.6.0979 Build 20190620)

dolbyman
Guru
Posts: 14696
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: QVR PRO Install problem

Post by dolbyman » Mon Jul 08, 2019 3:21 am

apparently nobody here knows why

contact qnap

JCCorp
Starting out
Posts: 38
Joined: Tue Jun 23, 2015 5:37 am

Re: QVR PRO Install problem

Post by JCCorp » Tue Jul 09, 2019 4:09 am

I've had these sort of issues before with certain apps. Normally I just wait for an update on the app and it self resolves. Although it would have been nice to be able to test QVR in comparison to Surveillance station.

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andersoncheng
Getting the hang of things
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Joined: Mon Dec 25, 2017 10:48 am
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Re: QVR PRO Install problem

Post by andersoncheng » Fri Jul 26, 2019 2:37 pm

submit helpdesk ? https://helpdesk.qnap.com

if stop QVR pro and then start again , will this help ?

QNAPAlanK
QNAP Staff
Posts: 108
Joined: Wed Sep 16, 2015 2:15 pm

Re: QVR PRO Install problem

Post by QNAPAlanK » Tue Aug 06, 2019 2:43 pm

tomas82 wrote:
Wed May 09, 2018 4:30 pm
hi everyone,

Unable to apply the configuration settings.
Error code: 5001 The QVR Pro Apache timed out.

any idea ? Thanks
Hi tomas82

Which model you are using? This error usually occured at NAS is busy.
I suggest to observe cpu/ram resource, and we just released 1.2.1.5 version.

(If you already report the issue, please help to attach ticket number to here.)

Thanks

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