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QVR PRO Install problem

Posted: Wed May 09, 2018 4:30 pm
by tomas82
hi everyone,

Unable to apply the configuration settings.
Error code: 5001 The QVR Pro Apache timed out.

any idea ? Thanks

Re: QVR PRO Install problem

Posted: Mon Jul 08, 2019 2:53 am
by JCCorp
I am also have the same issue, when trying to install QVR Pro v1.2.1.4.

TVS-863+ (4.3.6.0979 Build 20190620)

Re: QVR PRO Install problem

Posted: Mon Jul 08, 2019 3:21 am
by dolbyman
apparently nobody here knows why

contact qnap

Re: QVR PRO Install problem

Posted: Tue Jul 09, 2019 4:09 am
by JCCorp
I've had these sort of issues before with certain apps. Normally I just wait for an update on the app and it self resolves. Although it would have been nice to be able to test QVR in comparison to Surveillance station.

Re: QVR PRO Install problem

Posted: Fri Jul 26, 2019 2:37 pm
by andersoncheng
submit helpdesk ? https://helpdesk.qnap.com

if stop QVR pro and then start again , will this help ?

Re: QVR PRO Install problem

Posted: Tue Aug 06, 2019 2:43 pm
by QNAPAlanK
tomas82 wrote:
Wed May 09, 2018 4:30 pm
hi everyone,

Unable to apply the configuration settings.
Error code: 5001 The QVR Pro Apache timed out.

any idea ? Thanks
Hi tomas82

Which model you are using? This error usually occured at NAS is busy.
I suggest to observe cpu/ram resource, and we just released 1.2.1.5 version.

(If you already report the issue, please help to attach ticket number to here.)

Thanks