Page 1 of 1

Enable Alarm Reocrdings greyed out?

Posted: Sun Aug 25, 2019 2:14 am
by jdesai61
I am running Surveillance Station 5.1.4.3.5 (2019/4/24) version on TS-453A with latest firmware. I bought a IP (JideTech) ONVIF camera and added it to the configuration and setup alarm recording and everything was working fine. However, now I bought another camera and when I go to add the camera, I am not able to setup any alarm recording. The "Enable Alarm Recording" button on Event Management -> Traditional Mode is now greyed out. Both cameras show "Alam Recordings" OFF and apparently no way to enable it (I have gone thru many screens etc, deleted and added both cameras multiple times with no avail. I have attached a screen shot if that helps. Thanks for any solutions or suggestions in advance.

Re: Enable Alarm Reocrdings greyed out?

Posted: Sun Aug 25, 2019 4:49 pm
by AlastairStevenson
Not all ONVIF implementations generate ONVIF event notifications that could be used to initiate recording.
Check what events the cameras generate by querying them with ONVIF Device Manager from sourceforge.net

Re: Enable Alarm Reocrdings greyed out?

Posted: Mon Aug 26, 2019 12:35 am
by jdesai61
Since the cameras were having random connection issues, I had changed the camera(s) from "ONVIF ProfileS Cameras" to a "ONVIF Cameras" . Changing them back to Profile S worked. Thank you very much for your help.

Re: Enable Alarm Reocrdings greyed out?

Posted: Mon Aug 26, 2019 12:49 am
by AlastairStevenson
Ok, that new info makes sense.