QNAP NAS Community Forum

Hi to all...
From march 2019 (indicatively) I have had problems recording video from the cameras and after an update of the surveillance station (unfortunately I can't remember which one)
The problem is that the Surveillance Station no longer records videos when it detects movement ...but it makes snapshots correctly.
I searched and tried a lot of solutions found on internet but without result.
Now I have reconfigured the Surveillance Station as when the video recording worked but also after the last update, unfortunately the problem persists.
In all this time I hoped that the Surveillance Station updates would solve the problem, but unfortunately nothing has changed.

Please can anyone help me?
Thanks for the support
Adriano

NAS: QNAP TS-231P
Webcams: D-Link DCS-5020L (firmware: 1.16)
Surveillance Station: 5.1.3.3.7 (2019/10/20)

Check in the camera web GUI that the motion detection settings are still set as needed and enabled.
Perhaps the camera has stopped sending event notifications for motion.

I already checked all params in the Camera Web GUI.
i think that the motion is correctly detected, because Surveillance Station takes snapshots on motion detection (or do I miss something?)