Error logging into QVR Pro Client
Posted: Thu Sep 17, 2020 8:38 am
I have the following hardware/firmware:
QNAP TS-251 (x64) Firmware 4.4.3
Surveillance Station
PC: Linux Mint 20
QVR Pro Client v1.3.0 (2019/09/23)
The camera is recognized and am recording video stream in QNAP. Config shows all good, connected, etc. But I need to see the video on the PC, so installed QVR Pro Client on linux.
The install appears ok, and I can execute the run.sh file and get the login menu. That is as far as I can get. Logging in using the QNAP normal admin login I get the error: "A remote server error has occurred". I have verified the login QNAP IP address, etc. I can access the QNAP via SSH w/o any problems.
The only thing I can find is when I start it from the CLI, I get this error:
I have no clue what this is or if it is even applicable to my 'server error' problem. I got the client file from the QNAP site:
QVRProClientInstaller-1.3.0.1-ubuntu-1604.tgz when extracted has the file QVRProClientInstaller-1.3.0.1-ubuntu-1604.run. That setups the install in the folder QVRProClient in my Home directory and the run.sh file.
So I think I have the right install stuff, tho possibly missing some library but it is not defined as far as I can tell.
I do have a dual network setup on the NAS:
The NAS uses the normal 192.168.0.x IP scheme and connects directly to the ISP's router using DHCP.
The camera connects to a secondary router using a 192.168.5.x IP scheme. So when I first set it up and it didn't work, I connected the second port on the NAS to my secondary router so got a dual network scheme. That worked and everything I can look at in Surveillance Station appears normal and is recording the camera data stream properly.
So this "server error" when I attempt to login with the QVR Pro Client is my remaining problem.
Any ideas?
Monty
QNAP TS-251 (x64) Firmware 4.4.3
Surveillance Station
PC: Linux Mint 20
QVR Pro Client v1.3.0 (2019/09/23)
The camera is recognized and am recording video stream in QNAP. Config shows all good, connected, etc. But I need to see the video on the PC, so installed QVR Pro Client on linux.
The install appears ok, and I can execute the run.sh file and get the login menu. That is as far as I can get. Logging in using the QNAP normal admin login I get the error: "A remote server error has occurred". I have verified the login QNAP IP address, etc. I can access the QNAP via SSH w/o any problems.
The only thing I can find is when I start it from the CLI, I get this error:
Code: Select all
$ bash run.sh
screen dpi: 26
No gpu warning list
log4cplus:ERROR PropertyConfigurator::configureAppenders()- Cannot find AppenderFactory: log4cplus::Win32DebugAppender
QVRProClientInstaller-1.3.0.1-ubuntu-1604.tgz when extracted has the file QVRProClientInstaller-1.3.0.1-ubuntu-1604.run. That setups the install in the folder QVRProClient in my Home directory and the run.sh file.
So I think I have the right install stuff, tho possibly missing some library but it is not defined as far as I can tell.
I do have a dual network setup on the NAS:
The NAS uses the normal 192.168.0.x IP scheme and connects directly to the ISP's router using DHCP.
The camera connects to a secondary router using a 192.168.5.x IP scheme. So when I first set it up and it didn't work, I connected the second port on the NAS to my secondary router so got a dual network scheme. That worked and everything I can look at in Surveillance Station appears normal and is recording the camera data stream properly.
So this "server error" when I attempt to login with the QVR Pro Client is my remaining problem.
Any ideas?
Monty