QVR 2.0.0.0 failed to start
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QVR 2.0.0.0 failed to start
Hi,
I updated QVR pro to 2.0.0.0 but after that I couldn't get the app started.
Every time when I try to start it hangs for 10 mins and report "failed to start".
Any suggestion what to do? Thanks
I updated QVR pro to 2.0.0.0 but after that I couldn't get the app started.
Every time when I try to start it hangs for 10 mins and report "failed to start".
Any suggestion what to do? Thanks
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Re: QVR 2.0.0.0 failed to start
I am in the same boat - updated and now failed to start!
- spile
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Re: QVR 2.0.0.0 failed to start
I would open a call with Qnap
- sdmac
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Re: QVR 2.0.0.0 failed to start
I have the same issue. I've tried rebooting & manually starting it - no good.
Ends up with the super unhelpful log entry...
I would go ahead and uninstall / reinstall QVR Pro but i would have to setup all the (24 of them) cameras AGAIN!
Does anyone know if there is something in the file system (I have SSH access) that i can backup the QVR Pro settings before uninstall?
PS I have opened a ticket - waiting reply - but not holding much hope since all they ever say is "enable remote connection" (I have 6 tickets on the go) and on each one I say "I cannot due to corporate environment" - send logs and screenshots and everything but I am not convinced anyone looks at these?
Ends up with the super unhelpful log entry...
Code: Select all
Error 2021-03-08 12:17:57 admin 127.0.0.1 QVR Pro Installation [QVR Pro] Container Station is not started.
Does anyone know if there is something in the file system (I have SSH access) that i can backup the QVR Pro settings before uninstall?
PS I have opened a ticket - waiting reply - but not holding much hope since all they ever say is "enable remote connection" (I have 6 tickets on the go) and on each one I say "I cannot due to corporate environment" - send logs and screenshots and everything but I am not convinced anyone looks at these?
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Re: QVR 2.0.0.0 failed to start
Have you checked the status of Container Station?
It's required as part of QVR Pro.
It's required as part of QVR Pro.
TS-431+ for storage and media and a bunch of IP cams under Surveillance Station. TVS-473 as files backup and QVR Pro.
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Re: QVR 2.0.0.0 failed to start
Not sure of method to backup/restore at file system level, but there is a feature in the QVR Control panel to backup and restore settings (I've not used to restore).
- sdmac
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- sdmac
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Re: QVR 2.0.0.0 failed to start
Yeah, it starts.AlastairStevenson wrote: ↑Tue Mar 09, 2021 4:03 am Have you checked the status of Container Station?
It's required as part of QVR Pro.
Thing is, you dont actually have to "start" container station (I didnt on 4 other working units) - I guess under the hood, QVR Pro start ups the necessary components.
- spile
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Re: QVR 2.0.0.0 failed to start
I suspect the recent update to QVRPro is the source of the problem. I am now having problems running it.
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Re: QVR 2.0.0.0 failed to start
Support gave me a new version of container station, but it doesn’t solve the problem.
- sdmac
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Re: QVR 2.0.0.0 failed to start
Hi all, just to let you know. Support sent me a link to Container Station app v2.3.5.1708 to perform a manual update.
* installed Container Station app v2.3.5.1708
* rebooted
* found QVR Pro in App center & clicked the gray "Start" button
It is working once more.
* installed Container Station app v2.3.5.1708
* rebooted
* found QVR Pro in App center & clicked the gray "Start" button
It is working once more.
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Re: QVR 2.0.0.0 failed to start
They sent me the same version but it didn't solve the issue. They're looking into it again.sdmac wrote: ↑Tue Mar 09, 2021 10:35 pm Hi all, just to let you know. Support sent me a link to Container Station app v2.3.5.1708 to perform a manual update.
* installed Container Station app v2.3.5.1708
* rebooted
* found QVR Pro in App center & clicked the gray "Start" button
It is working once more.
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Re: QVR 2.0.0.0 failed to start
hi there,
got the same error / fault here ... did you find a solution yet ?
got the same error / fault here ... did you find a solution yet ?