QNAP NAS Community Forum

Hello all. Running QVR Pro on a QGD-1602P-3758 with 64GB of RAM (PORT left at 8080.) With QVR Pro running the Free Memory will slowly trickle down over several hours. This results in the 1602P NAS slowing to a crawl and needing a force shutdown. If caught before memory gets to low I can use QBOOST to "optimize" memory usage but it only resets free memory to a higher percentage (usually 96%) and the memory drain starts again. The QGD-1602P Switch is not affected by this.

I've located a few older posts regarding different causes for memory drain. Any assistance, or guidance to a solution, regarding this would be greatly appreciated.

Don't know that I have any specific pointers for troubleshooting. I have an older QGD-1600P w/ 8GB of RAM andQVR Pro with 4 cameras and do not have any memory issues. I don't have any other high use applications running on device outside of QVR Pro. "Used" memory (sans cache) for all processes is about 2.5GB on my device. Most of my RAM is used by cache (about 5GB) which leaves about 200MB "free".

Wasn't aware the newer models had option for 64GB RAM. By chance did you add memory post purchase that may not be performing well?

gribnut wrote: ↑Tue Apr 13, 2021 5:16 am .....
Wasn't aware the newer models had option for 64GB RAM. By chance did you add memory post purchase that may not be performing well?

Thank you for the insight and apologize for the late response. QNAP Support has also stated they have not had this issue with the 1600P. I am using 64GB of GSkill RAM. Support was able to replicate the issue with the GSkill memory in place as well as with the 16GB of memory that initially came with the unit.

They are still in the process of trying to identify the cause and a possible solution.

Just an update for anyone else having this issue. QNAP support did a pretty good job in trying to assist me. They were able to locate a "NVME abort log" in the data log files and determined there was no "free memory" leak or drain. They were able to narrow this down further to the FireCuda M.2 NVME's I was using. These particular M.2 NVME's appear to not be compatible and are not on the list for the QGD-1602P-3758. After replacing the M.2 NVME's with compatible drives the system crashes stopped.