2DE2A404IW-DE3 not accepted - no PTZ control possible in QVR cllent..

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wha17
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2DE2A404IW-DE3 not accepted - no PTZ control possible in QVR cllent..

Post by wha17 »

Hi,

i have a
HK-Vision DS-2DE2A404IW-DE3, in the drop-down i see only DS-2DE2A404IW which is not accepted. (error when testing).

After 1 min, the camera starts to appear even with the failed test... but PTZ does NOT work with the QVR client (i am using 2.2.170221) on a mac... and on windows (5.1.5.21117).

Qnap: TVS-EC-1080 Firmware 4.5.3.1652

Surveillance Station: 5.1.5.4.4

So any idea?

Without PTZ the solution is useless...

If i connect to the camera directly i can control the camera...

Port is 80
RTSP-Port is 554


Any idea?
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