QVR deleting Autosnap files

QVR Pro, QVR Pro Client, QVR Center and Surveillance Station
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timwhitlock
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Joined: Thu Nov 05, 2015 5:58 pm

QVR deleting Autosnap files

Post by timwhitlock »

Does anyone know how to manage the retention of Autosnap image files? QVR Pro is deleting them automatically every few days.

Possibly this is due to recording storage getting full, but I only see options for managing normal recordings and event recordings. Can I assign separate storage for snaps? Or at least ask QVR to keep the files.

The deletions only started after I enabled video recording on a camera that had previously only been taking snapshots. There has always been another camera recording video and the storage was regularly being rotated without deleting stills from another camera.
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