TS439 Does Using Surveillance Station requires a F/W Upgrade

QVR Pro, QVR Pro Client, QVR Center and Surveillance Station
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Rick185
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Joined: Fri Sep 18, 2009 2:29 am

TS439 Does Using Surveillance Station requires a F/W Upgrade

Post by Rick185 » Mon Sep 28, 2009 3:49 am

Hi

I have a TS439 (as of last week), with "Current firmware version: 3.1.1 Build 0815T"

On the "Administration / Applications / Surveillance Station" page it states:
" To use Surveillance Station , please update the system firmware with the image file enclosed in the product CD or download the latest system firmware..."

There is a similar statement on the "Administration / Applications / MySQL Server" page

The product CD has F/W = U_TS-439_20090815-3.1.1.img dated 19/08/2009 09:27
and the file I downloaded from QNAP = TS-439_3.1.1_Build0815.img dated 15/08/2009 03:27
The content of these two files is identical.

From the filenames, my TS439 seems to be up to date, so do I have to upgrade the firmware or not?
Or is it the case that the TS439 does not support Surveillance Station (yet). This would be a little annoying as it is one of the reasons I purchased it.

Am I missing something?

Some advice would be much appreciated.

Best regards

Rick

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QNAPJason
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Joined: Thu May 21, 2009 2:14 pm
Location: Taipei

Re: TS439 Does Using Surveillance Station requires a F/W Upgrade

Post by QNAPJason » Thu Oct 01, 2009 9:11 pm

Hi Rick,
Because Surveillence Station takes some space, so we could not include it in the DOM (128MB). Therefore, please download & reinstall the latest firmware again from the website and you'll get Surveillence Station functionality (S.S. will be installed on your HDD).

Jason

Rick185
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Joined: Fri Sep 18, 2009 2:29 am

Re: TS439 Does Using Surveillance Station requires a F/W Upgrade

Post by Rick185 » Fri Oct 02, 2009 4:08 am

Jason

Hi, and many thanks for the reply.

I'll do it over the weekend and see how I get on.

Best regards

Rick

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