TS-419P/v 3.2.1 LIVEVIEW & PLAYBACK NOT WORKING

[cerbera]

I've configured two cameras into the app; both test out fine, one is a generic JPEG camera(Camdeor) the other a Panasonic BL-C111.

When you go to liveview for either camera you just get the liveview background and a 'please wait' pane which never changes or times out. If you close the please wait pane nothing happens.

If I then look at home page, both cameras are there, and are reported as recording ( normal shows gigabytes ) but on playback there are no files to view.

I'm running 3.2.1 Build 0104T

Any ideas??

[AlexKe]

Hi Cerbera

The IP Cameras you used are in the compatibility list, so those should operate normally. http://www.qnap.com/pro_compatibility_camera.asp
For further check, what browser and OS do you use? Surveillance Station supports IE and 32bit OS only.
And could you help me a favor? Updating to the latest firmware and checking that issue again. It would be very help for us to resolve this problem.
Thank you for your help in advance.

BR,
Alex