Windows 10 mapping refuses correct credentials

[storageman]

Go to Shared Folders, Edit Shared Folders Permissions. Then try the share, if you can get straight in it would prove if it is a permissions issue or SMB explorer share access not working at all.
Once you've tested this disable Guest access

smb shares.png

[Don]

Post screen shots of your permissions screen.

[AnneW]

Go to Shared Folders, Edit Shared Folders Permissions. Then try the share, if you can get straight in it would prove if it is a permissions issue or SMB explorer share access not working at all.

For testing purposes I took a currently unused share folder, mp3, and made guest access full. I was then able to map a drive letter to that, and can read and write to it. All folders that have guest access denied will not map.

mp3.JPG

[AnneW]

Post screen shots of your permissions screen.

Anne.JPG

For comparison with mp3 screen, which allows drive mapping. "Anne" returns "Access denied"

[Spider99]

Is your windows account "anne" or "Anne"?

[AnneW]

Anne - and, on checking, I find that my NAS account is anne. Windows, of course, doesn't know the difference. All the same, I have tried several times to use the name "anne" with the password, without success.

[Spider99]

delete the anne account and remake with Anne

so if that solves you issue?

[AnneW]

I despair! No, it didn't solve the issue. Attempting to map to DataFromBorg now returns the following

AlreadyMapped.JPG

It's lies - all lies!
You'll note that Anne has appeared in Network Locations, but it's Anne on this laptop!

[Spider99]

Actually thats better than before as its trying to connect

Go back and delete any credentials you have in windows related to the nas again - and unmap any old mappings even the z: for know - then reboot to clear out etc

Then try and reconnect to the nas (you are close now) - i assume the new Anne user on the nas has permissions for the share you are trying to access?

I assume drive z is not on the nas?

As for Anne appearing on your network - you have homehub enabled? so not a problem click on it and you will get shares off the laptop - the Anne bit is your username and () name of pc

[AnneW]

Actually thats better than before as its trying to connect

Go back and delete any credentials you have in windows related to the nas again - and unmap any old mappings even the z: for know - then reboot to clear out etc

There were no saved credentials for the nas, but I rebooted anyway, just in case.

Then try and reconnect to the nas (you are close now) - i assume the new Anne user on the nas has permissions for the share you are trying to access?

Yes, all relevant directories are 770. Unfortunately, I still get Access Denied.

I assume drive z is not on the nas?

Z: was the test mapping to a directory where guest had been given full access. It's now deleted.

As for Anne appearing on your network - you have homehub enabled? so not a problem click on it and you will get shares off the laptop - the Anne bit is your username and () name of pc

Yes, I understood that, but was momentarily confused. Checking the Details entry though said it was a media server, so I assumed it was safe to ignore it, at least for the present.

[Spider99]

Let try something different

create a new share on your nas

Assign Anne to it as read write - dont - assign any other user or group just Anne

Can you connect?

[AnneW]

Yes - mapped to Z:.

[Toxic17]

So now you need to setup permissions on the Shared folder to give the user access.

[AnneW]

So now you need to setup permissions on the Shared folder to give the user access.

Not sure what you mean here. The existing shared folders are all read/write for me, but also read only for family members - admin has rw of course. Are you advising me to make changes to one of these folders? If so, what exactly?

[Toxic17]

Ok can you confirm when you goto map the folder from Windows 10 in Windows Explorer you are selecting "Connect using different credentials"

Capture.JPG