Error 0x8007003B An unexpected network error occurred

Windows Access Rights Management
jstore
Getting the hang of things
Posts: 82
Joined: Sun May 22, 2016 10:12 pm

Re: Error 0x8007003B An unexpected network error occurred

Post by jstore »

Awareness:
A new firmware QTS 4.3.6.1050 build 20190830 has been released. The Change Log for it says it fixes the SMB issue. HOWEVER, several posts in the thread about the new build in the Firmware & Utilities section say the SMB issue is still there.

I had the SMB issue with the 4.3.6.1040 build 20190820, and downgraded to fix it. So I am NOT going to apply this new build for a while to see if it is stable.

Here's the link to the thread about the 20190830 build
viewtopic.php?f=142&t=150355
tez01
Starting out
Posts: 27
Joined: Thu Sep 18, 2008 3:52 pm

Re: Error 0x8007003B An unexpected network error occurred

Post by tez01 »

I installed it on a TS-431P, so far NO problems at all.
QNAP TS-239Pro II+, 2x 4TB RAID 1
coryl
New here
Posts: 7
Joined: Tue Aug 27, 2019 6:28 am

Re: Error 0x8007003B An unexpected network error occurred

Post by coryl »

Interesting. my qnap is prompting for firmware update too, doesn't tell me the version number, but when I hover over the 'release notes' link, the "fw=" in the url it wants to take me to is "4.3.6-2019/07/04" which seems odd as that implies July.
fw.jpg

*Edit* - if I manually check for firmware downloads, I do see the .1050 update, and in the notes it shows "- Users could not open or paste files inside the Home folder in Windows via SMB."
But, since I already downgraded to fix the issue, I think I too will wait a bit (week or two) to see if the firmware gets pulled again or sticks or just what. makes me a bit nervous.
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atos46
First post
Posts: 1
Joined: Sat May 14, 2011 12:48 am

Re: Error 0x8007003B An unexpected network error occurred

Post by atos46 »

hello,
i have installated QTS 4.3.6.1050 on TS-453Be, all windows version not have access to shared folder.
I have fixed the problem with downgrade to 4.3.6.0993.
jsteng
Getting the hang of things
Posts: 98
Joined: Thu Mar 29, 2018 7:48 am

Re: Error 0x8007003B An unexpected network error occurred

Post by jsteng »

I am having the same error but only on the "home" folder, any file size, anytime, everytime.
I dont have problems when with other shared folders.

ps. I have never used this "home" folder before, only today.
amdaxiom
New here
Posts: 7
Joined: Fri Nov 13, 2009 12:35 am

Re: Error 0x8007003B An unexpected network error occurred

Post by amdaxiom »

I had this problem and resolved it by disabling smb multichannel support on the QNAP. If you've ever gone to the trouble of using vi to edit your smb.conf file and adding in the line to enable smb multichannel then take it out. Fixed it for me right away. Before I was trying to copy a VEAAM10 install to a shared directory on the QNAP and it kept giving that error on specific files. About 1GB of files did not copy over. After disabling SMB Multichannel on the QNAP all the files copied over okay.
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